Rafael Gonzalez
New York,NY
Summary
Passionate and attentive cashier/customer service associate with a proven track record of providing great customer service Strong interpersonal skills I am bilingual which is very useful in customer service and my communication skills I am reliable in any workplace I am always motivated, determined, eager to work and willing to do what it takes to get the job done
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member/Grill Cook
Chipotle Grill
New York, NY
08.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Checked expiration dates on all products before serving them to customers.
Security Guard /Bouncer
About Last Night Restaurant
New York , NY
04.2023 - 08.2023
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Provided customer service assistance to staff and visitors in a professional manner.
- Assisted with searches of personnel, vehicles, packages.
- Provided escorts for employees entering and exiting the building after hours.
- Reviewed security logs to ensure proper documentation was maintained.
Security Guard
Allied Universal Security
New York, NY
04.2023 - 08.2023
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Porter/Maintenance Worker
Harvard Maintenance, Inc.
New York
06.2022 - 04.2023
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Improved equipment maintenance and safety standards by which resulted in a reduction in maintenance costs
- Managed the work of employees, increasing crew efficiency
- Completed all tasks such as handling with the baler, garbage, cleaning the floors and workplace as told
- Performed housekeeping and maintenance work as told.
Cook and Cashier
McDonald's
New York
06.2022 - 08.2022
- Completed the responsibility of the cook and cashier
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Great communication skills between coworkers and customers
- Developed relationships with new staff members, and assisted existing staff members in their career development.
Warehouse Associate
Amazon Warehouse
New York
10.2021 - 06.2022
- Continually updated a leadership resume and honed skills by participating in various management training
- Completed warehouse work as told such as moving boxes and shipping boxes, stowing and packaging items
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
Cook and Cashier
Wendy's
New York
08.2021 - 11.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
- Worked on the grill and cashier as told.
Cook and Dishwasher
Shake Shack
New York
03.2021 - 08.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Dishwashing all the equipment used during the shift as told.
Maintenance/Housekeeping
SYEP SUMMER YOUTH EMPLOYMENT
New York
06.2018 - 07.2019
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction.
Education
High School -
Queens Transition Center
Skills
- Customer service
- Food service
- Restaurant experience
- Communication skills
- Time management
- Leadership
- English
- Bilingual
- Documentation review
- Security Guard
Languages
- English
- Spanish
Certification
- Security Guard license
Timeline
Crew Member/Grill Cook
Chipotle Grill
08.2023 - Current
Security Guard /Bouncer
About Last Night Restaurant
04.2023 - 08.2023
Security Guard
Allied Universal Security
04.2023 - 08.2023
Porter/Maintenance Worker
Harvard Maintenance, Inc.
06.2022 - 04.2023
Cook and Cashier
McDonald's
06.2022 - 08.2022
Warehouse Associate
Amazon Warehouse
10.2021 - 06.2022
Cook and Cashier
Wendy's
08.2021 - 11.2021
Cook and Dishwasher
Shake Shack
03.2021 - 08.2021
Maintenance/Housekeeping
SYEP SUMMER YOUTH EMPLOYMENT
06.2018 - 07.2019
High School -
Queens Transition Center
Similar Profiles
Spencer BellSpencer Bell
Team Lead at Chipotle GrillTeam Lead at Chipotle Grill
Abigael EnelusAbigael Enelus
Cashier at Chipotle GrillCashier at Chipotle Grill
Jasmin VegaJasmin Vega
Cashier Team Lead at Chipotle GrillCashier Team Lead at Chipotle Grill