Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rafael Gonzalez

Bacliff,TX

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Texas Huddle Grille & Sports Bar
Webster, TX
05.2024 - Current
  • Ensured compliance with health, safety and sanitation standards.
  • Maintained accurate inventories of food, supplies and equipment.
  • Scheduled staff shifts and monitored labor costs.
  • Recruited, trained and supervised staff members.
  • Developed marketing strategies to promote restaurant services.
  • Resolved customer complaints in a professional manner.
  • Established cash control systems for register transactions.
  • Reviewed menu items on a regular basis to ensure quality standards were met.
  • Inspected dining areas regularly to maintain cleanliness and proper setup.
  • Implemented cost-saving measures while maintaining high quality service levels.
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.

General Manager

La Costa Seafood & Bar
Cleveland, TX
03.2023 - 12.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.

District Manager

Bombshells Restaurant And Bar
Houston, TX
02.2014 - 11.2022
  • Developed and implemented district-wide strategies for improving customer service, increasing sales and reducing costs.
  • Conducted regular store visits to monitor operations, identify challenges and provide support to managers and staff.
  • Reviewed financial reports to ensure profitability of all stores in the district.
  • Created detailed training programs for new restaurant employees on policies, procedures and job duties.
  • Provided ongoing coaching, feedback and guidance to store managers on operational issues such as labor management, inventory control and cost containment.
  • Monitored store compliance with health regulations, safety standards and brand guidelines.
  • Collaborated with corporate teams on projects related to menu development, product launches or technology upgrades.
  • Managed budgeting process by setting targets for each store based on past performance.
  • Performed monthly reviews of P&L statements for each location in order to identify areas where improvements can be made.
  • Organized team meetings at least twice a month to discuss progress towards goals, share best practices and address any issues that may arise.
  • Optimized profits by controlling food, beverage and labor costs.

Education

Associate of Science - Bussiness Management

San Jacinto College District
South Houston, TX
05-2016

Skills

  • Employee Relations
  • Workflow Coordination
  • Team leadership strength
  • Business operations background
  • Business operations knowledge
  • Operations Management
  • Budgeting and cost control
  • Inventory Control

Certification

  • Food Manager Certified
  • TABC Certified

Languages

Spanish
Professional

Timeline

Assistant General Manager

Texas Huddle Grille & Sports Bar
05.2024 - Current

General Manager

La Costa Seafood & Bar
03.2023 - 12.2023

District Manager

Bombshells Restaurant And Bar
02.2014 - 11.2022
  • Food Manager Certified
  • TABC Certified

Associate of Science - Bussiness Management

San Jacinto College District

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Rafael Gonzalez