Rafael Gutierrez
Miami Lakes
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Maintenance Crew Member
Courtyards @ Miami Lakes
02.2021 - Current
- Reported issues to property manager so effective resolutions could be put into place.
- Executed tasks within time frame.
- Kept property organized and cleaned.
- Getting apartment units ready for new tenants.
- Repairing and fixing any issues such as electrical, plumbing, etc within the apartment units.
- Checked and repaired if needed, appliances such as refrigerators, dishwashers, range stoves, range hoods, water heaters.
- Assigned tenant's work order when needed to do so.
- Rewired and replaced faulty electrical components in equipment.
- Some knowledge on HVAC systems.
- And anything else in between.
Co-Owner
New Star Cleaning Services
11.2015 - 12.2020
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Established foundational processes for business operations.
Assistant Logistics Manager
Elite Flower Services
04.2007 - 06.2015
- Improved on-time delivery rate with proactive shipment tracking and coordination with carriers.
- Handled customs documentation accurately and efficiently, avoiding costly delays due to non-compliance or errors.
- Implemented best practices in warehouse safety, reducing workplace accidents through ongoing training programs and policy enforcement.
- Reduced order processing time by optimizing inventory management and warehouse organization.
- Provided exceptional customer service by resolving shipping issues promptly and courteously, maintaining strong client relationships.
- Trained and supervised logistics team members to ensure consistent performance and adherence to company policies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Supervisor
Bouquet Collection Inc
12.1999 - 03.2007
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Observed packing operations to verify conformance to specifications.
Assistant Shipping Manager
World Trade Inc
02.1999 - 08.1999
- Improved customer satisfaction by addressing and resolving shipping-related concerns in a timely manner.
- Enhanced employee productivity through regular training sessions on best practices in the shipping industry.
- Collaborated with warehouse team to optimize inventory management, ensuring accurate and timely order fulfillment.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Shipping and Receiving Clerk
Atlantic Bouquet Co
10.1989 - 11.1998
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Education
No Degree - HVAC Installation And Repair
Lindsey Hopkins Technical College
Miami, FL08.1998
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06.1989
Skills
- Repair and Maintenance
- Attention to Detail
- Cleaning and sanitizing
- Building Maintenance
- Safety Procedures
- Inventory Management
- Basic plumbing repairs
- Willing to Learn
- Detail orientation
- Hand and power tool use
- Lighting fixture maintenance
- Issue Troubleshooting
Timeline
Maintenance Crew Member
Courtyards @ Miami Lakes
02.2021 - Current
Co-Owner
New Star Cleaning Services
11.2015 - 12.2020
Assistant Logistics Manager
Elite Flower Services
04.2007 - 06.2015
Supervisor
Bouquet Collection Inc
12.1999 - 03.2007
Assistant Shipping Manager
World Trade Inc
02.1999 - 08.1999
Shipping and Receiving Clerk
Atlantic Bouquet Co
10.1989 - 11.1998
No Degree - HVAC Installation And Repair
Lindsey Hopkins Technical College
High School Diploma -
Coral Gables Senior High School
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