Rafael Hernandez
708 S. 15th Ave. YAKIMA,WA
Summary
Hardworking and reliable all-around worker with strong ability in time management and friendly communication. Have lots of front-desk experience and worked a cash till a lot. Offering above average numerical sense, bilingual (English,Spanish, and little Japanese) and good at pacing myself. Highly organized, proactive and punctual with team-oriented mentality. I will always be there for my shifts.
Overview
7
7
years of professional experience
Work History
Cherry Inspector
Washington State of Agriculture
Yakima, WA
06.2025 - Current
- Inspected cherry quality to ensure compliance with industry standards.
- Identified defects and abnormalities in cherry batches during inspections.
- Documented inspection results accurately for quality control records.
- Reported findings to management for continuous improvement initiatives.
Tax Specialist
H&r Block
Yakima, WA
12.2021 - Current
- Create appointments for clients who want to complete their taxes
- Performed calculations to determine estimated taxes due or refunds expected.
- Advised clients on strategies to minimize their future tax liabilities.
- Prepared, reviewed, and filed tax returns for individual clients.
- Researched and interpreted complex tax regulations in order to advise clients on the most advantageous methods of filing their taxes.
- Identified potential deductions or credits that could reduce the amount of taxes owed by a client.
Pizza Crew
Big Tony's Cheese Pizza
Yakima , WA
02.2021 - 01.2024
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Kept food preparation areas clean and well-organized for maximum efficiency.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Carried food in insulated bags to maintain hot or cold temperature. Then, delivered order to customer's address.
Kitchen Aide
Cascade of Chesterley
Yakima, WA
11.2021 - 02.2022
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Followed recipes and customer requests to prepare meals.
- Monitored inventory to keep adequate stock of food items and supplies.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Served food and beverages to patrons and immediately remedied issues with orders.
Banquet Server
Howard Johnson Plaza Hotel
Yakima , WA
08.2018 - 10.2021
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
- Set up for events with up to 250 attendees, preparing serving and appetizer trays and setting tables.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Drencher (Seasonal Only)
Allan Bros
Naches, WA
08.2020 - 11.2020
- Maintained updated knowledge through each passing truck and variety of fruits.
- Recorded product information, specifications and grade on spreadsheet for accurate record keeping.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
High School Diploma -
Wapato High School
Wapato, WA06.2013
Skills
- Friendly with customers and team members
- Computer and Microsoft office skills
- CPR Certified
- Front Desk Management
- Cash Register Experience
- Check payment processing
- Physically coordinated
- Food Handlers License
- Fluent in English, Spanish
- Numeracy skills
- Customer service
- Friendly, positive attitude
- Reliable and trustworthy
- Data management
- Basic math
- Machining and production standards
- Maintenance Services
- Safety Protocols
- Power and hand tools
- Recordkeeping
- Planning
- Working collaboratively
- Work ethic
- Multitasking
- Collaboration
- Workforce efficiency
- Time management
Recent Accomplishments
- Tax Specialist Certification- March 2024
- CPR Certification- November 2023
- 10K Charity Run- August 2022 Cowiche Brewry Run
- Amway Convention Center- Oct 2022
Timeline
Cherry Inspector
Washington State of Agriculture
06.2025 - Current
Tax Specialist
H&r Block
12.2021 - Current
Kitchen Aide
Cascade of Chesterley
11.2021 - 02.2022
Pizza Crew
Big Tony's Cheese Pizza
02.2021 - 01.2024
Drencher (Seasonal Only)
Allan Bros
08.2020 - 11.2020
Banquet Server
Howard Johnson Plaza Hotel
08.2018 - 10.2021
High School Diploma -
Wapato High School
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