Summary
Overview
Work History
Education
Skills
Veteranstatus
Technicalcompetencies
Notablerecognition
Timeline
Generic

RAFAEL ITURRINO

ROYAL PALM BEACH,USA

Summary

Seasoned Human Resource Partner and Program Manager, adept in Change Management and Team Leadership, significantly enhanced employee satisfaction by 75% at the Marine Corps. Leveraged expertise in Conflict Resolution and Program Management to cultivate award-winning organizational cultures, streamline operations, and bolster foreign relations.

Overview

17
17
years of professional experience

Work History

Human Resource Partner

04.2013 - Current
  • Senior advisor to Executive Leadership responsible for overseeing business processes, HR initiatives, talent management, and professional development for over 900 employees
  • Established initiatives to enhance operations and organizational culture, developed and implemented organizational policies, and identified solutions to resolve operational deficiencies
  • Consulted top-level leaders weekly and provided monthly by performing HR audits on functional areas with an indepth analysis of data ensuring compliance with policy, government regulations, and Federal employment laws
  • Relied on 10+ years of HR experience and 20+years of leadership experience to cultivate an award-winning climate and organizational culture
  • Oversaw all Human Resources functional areas and established cohesion across 28 global projects resulting in enhanced foreign relations with 2 national partners
  • Acted as the organizational lead and implemented strategies that improved onboarding, leadership transitions, and employee resolution
  • Performed over 100 informal conflict resolutions by investigating, fact finding, and interpreting complaints then offering solutions
  • Employee satisfaction increased 75% in all of my organizations
  • Improved company climate and culture by creating and teaching courses on leadership, coaching, equal opportunity, ethics, code of conduct, operational security, and cultural sensitivity to educate and certify over 900 Marines semiannually
  • Conducted over 900 employee evaluations, 22 leadership initiatives, and resolved 11 personnel conflicts to increase team synergy across the unit
  • Timely supported employees by referring them to the appropriate functional area manager to resolve inquires
  • During COVID-19, strategically adapted the HR program while staying abreast of federal and governmental policy changes, implement changes and shaped compliance
  • Executed over 100 exit interviews to draw qualitative data and implemented corrective action plans to rectify any substantive cultural or climate discrepancies
  • Maintained the Marine Corps HRIS system (MOL) and routinely assessed the accurate and timely editing of employee records
  • Federal government legal expert that represented the command and provided testimony during 34 Non-Judicial Proceedings and 1 trial by courts-martial when employees violated Uniform Code of Military Justice
  • Ensured complete accountability of employees that violated policy, procedure, and law

Program Manager

04.2011 - 04.2013
  • Ensured andragogy and sophisticated adult learning theory were implemented in coursework while benchmarking best practices to make long-term impacts
  • Expertly crafted curriculum using back planning starting with learning objectives, scope and sequence, while inculcated course material with different learning modalities
  • Developed 3 direct reports on proper evaluation of training effectiveness using the 4 levels of the Kirkpatrick model
  • Designed and developed 75 short-term planning objectives to shape 8 long-term Training and Exercise Employment Plans and increased the organization's effectiveness and efficiency by 78%
  • Oversaw 4 direct reports to conduct needs assessments and create training outcomes to bridge performance gaps inside their respective teams
  • Reviewed, supervised, and quality assured training media, curricula, and training initiatives developed by departments to ensure alignment with the organization's strategic objectives
  • Procured equipment and enabled 120 personnel to operate in foreign territory and analyzed staffing requirements to source the best-qualified personnel to fill strategic diplomatic roles
  • Managed an inventory of $1M in equipment and supplies and performed routine audits that resulted in ZERO losses
  • Coordinated and liaised with foreign stakeholders to procure training areas; increased operational readiness by 96% and improved unit cohesion and diplomatic relations
  • Conducted risk analysis and planning, authored 30 risk assessments, reports, and consolidated information concerning antiterrorism, information assurance, cyber threats, law enforcement, and crisis response
  • Mitigated risk to protect 120 personnel and $10M in stakeholders' assets

Training and Development Specialist | Curriculum Developer

01.2008 - 04.2011
  • Provided 3K+ Marine Corp boot camp recruits with over 400 hours of orientation classes covering pay, legal, customs, courtesies, and rights
  • Managed daily operations, educational curriculum, and indoctrinated new-joins into the organization's culture and organizational rhythm
  • Conducted over 300 formal onboarding classes to ensure new hires were fully advised on their rights, expectations, and values of the organization
  • Planned and organized all ceremonial and parade events for the command, provided safety briefs, and explained rules and regulations on board base to over 100 Department of Defense guests
  • Conducted needs assessment to identify training gaps, and wrote courses to provide favorable outcomes and close those gaps
  • Developed military educational and curricula for public relations and increased volunteer funding by $100K
  • Inspected academics, ensured compliance with a systems approach to training models, wrote curriculum to enhance the school's master lesson files, and bridged performance gaps
  • Evaluate training based on ADDIE model principles and refined teaching procedures for the school
  • Taught over 120 classes on ethics, compliance, policy, and procedures and conducted 20 hours of weekly instruction resulting in the graduation of 350 Drill Instructor students

Education

Business Administration - Human Resources

Park University
01.2019

Skills

  • Human Resources
  • Change Management
  • Team Leadership
  • Cross Functional Leadership
  • Program Project Management
  • Conflict Resolution
  • Coaching leadership

Veteranstatus

Secret Clearance, Honorable Discharge, E-9 Sergeant major

Technicalcompetencies

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Microsoft Windows

Notablerecognition

  • Legion of Merit
  • Meritorious Service Medal (2)
  • Navy and Marine Corps Commendation Medal with Combat Distinguish Device (3)
  • Navy and Marine Corps Achievement Medal with Combat Distinguish Device (2)

Timeline

Human Resource Partner

04.2013 - Current

Program Manager

04.2011 - 04.2013

Training and Development Specialist | Curriculum Developer

01.2008 - 04.2011

Business Administration - Human Resources

Park University

Similar Profiles

CREATE PROFILE
RAFAEL ITURRINO