Rafael Juaregui

Oversaw 23 units in Miami International Airport. These operations range from quick serve to full service restaurants and bars, with annual sales of over 40 million. Thirteen of the locations being National Brands.

• Led change management efforts to successfully implement new technologies and systems across the organization.
• Enhanced customer satisfaction by focusing on continuous improvement of products and services.
• Mentored team members, fostering a culture of professional growth and development.
• Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
• Managed cross-functional teams for maximum efficiency and collaboration.
• Revamped reporting structures to provide more accurate insight into departmental performance metrics.
• Delivered successful projects on time and within budget, utilizing strong project management skills.
• Collaborated with senior leaders to develop long-term strategic plans for the organization''s success.
• Created an environment of continuous learning by encouraging team members to pursue professional development opportunities.
• Developed and executed operational plans to achieve organizational goals.
• Improved overall productivity by identifying areas for improvement and implementing necessary changes.
• Reduced costs while maintaining quality through effective resource allocation and budget management.
• Boosted revenue growth with strategic business development initiatives.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Established and monitored quality assurance standards to achieve operational excellence.
• Trained and guided team members to maintain high productivity and performance metrics.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reduced operational risks while organizing data to forecast performance trends.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Managed a division of fast food restaurants called Steak Escape in Mall food courts. My division encompassed six states, Louisiana, Texas, Mississippi, Alabama, Georgia and Florida.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
• Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.

Supervised 5 restaurants in Broward County area, responsible for total operation and was Market Trainer responsible for training managers from Franchisees in the Caribbean .

• Increased employee retention rates by implementing ongoing professional development opportunities.
• Incorporated real-world examples into lessons, connecting theoretical concepts to practical applications.
• Evaluated trainee progress through assessments, providing constructive feedback for continuous improvement.
• Facilitated workshops focused on building essential skills for success in the competitive marketplace.
• Updated training materials regularly to maintain relevancy with evolving industry trends and standards.
• Developed customized training materials for diverse audiences, resulting in improved comprehension and application of concepts.
• Established a positive learning environment that fostered open communication and active participation during training sessions.
• Enhanced employee performance by conducting comprehensive market training sessions.
• Coached individuals on career advancement strategies, fostering personal growth within the organization.