Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rafael Lopez

Pembroke Pines,FL

Summary

Communicative Front Desk Agent with 2 years of experience maintaining high level of hospitality, professionalism and business etiquette. Attentive individual committed to thoroughly listening to patient requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Pills Plus Pharmacy
Miami Lakes, FL
08.2022 - 02.2024

In my previous role, I consistently greeted customers with professionalism and warmth, setting a positive tone for their experience. Handling inquiries and messages via phone, I ensured prompt and accurate responses, reflecting a commitment to excellent service. Efficient payment processing was a priority, along with fast resolution of any customer concerns, always maintaining a courteous demeanor. Scheduled routes for delivery drivers. Adherence to safety regulations was a top priority, aligned with company standards. Whether handling payments or assisting visitors, I aimed to provide exceptional service, leaving a lasting positive impression on customers.

Education

Associate of Science -

Broward College
Fort Lauderdale, FL
05-2027

High School Diploma -

Somerset Academy Charter High School
Pembroke Pines, FL
05-2024

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Report Generation
  • Safety and security procedures
  • Credit and cash payments
  • Marketing
  • Customer Service
  • Time Management
  • Decision-Making
  • Attention to Detail
  • Team building
  • Adaptability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front Desk Agent

Pills Plus Pharmacy
08.2022 - 02.2024

Associate of Science -

Broward College

High School Diploma -

Somerset Academy Charter High School
Rafael Lopez