Rafael Lugo
Orlando,FL
Summary
To pursue a challenging career and enhance my knowledge in the sales field. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
16
16
years of professional experience
Work History
SENIOR SALES MANAGER
HOLLER CLASSIC AUTO
10.2016 - Current
- Drive business with high level of involvement in the day to day operations
- Motivate, trains and monitor performance of sales staff
- Assist customers in the completion of the sales process and ensure satisfaction
- Effectively close automotive sales
- Review sales statistics and actions to determine how to better utilize time, and improve sales.
AUTO SALES REPRESENTATIVE
HOLLER CLASSIC AUTO
12.2014 - 10.2016
- Approach and assist new customers that enter the dealership lot
- Determine the needs of the customer by listening and asking questions
- Effectively close automotive sales
- Review sales statistics and actions to determine how to better utilize time, and improve sales.
MDU DIRECT SALES REPRESENTATIVE
COMCAST
08.2011 - 12.2014
- Responsible for sales on customer residence
- Serve as point of contact for customers in assigned properties/communities
- Focus on developing and maintaining lasting relationships with property management
- Selling offerings to individual customers by knocking every door within assigned territory.
SALES REPRESENTATIVE
ROWLAND COFFEE ROASTERS
05.2008 - 08.2011
- Responsible for all sales activities in assigned accounts
- Create new accounts and sales opportunities
- Merchandise stores ensuring the right appear, price and product quantities
- Assist stores in resets and building displays.
Education
REAL ESTATE CERTIFICATE - Real Estate Certificate
04.2005
Skills
- Broad knowledge of retail sales and information technology
- Good knowledge of Microsoft Office Software including Word, Excel and Outlook
- Ability to establish priorities and work under limited supervision
- Ability to excel in fast-paced, deadline-driven environment
- Expert on identifying and fulfilling the need of the customers
- Bilingual, fluent in Spanish
- Business Growth and Retention
- Rapport and Relationship Building
- Sales Tracking
- Staff Management
- Strategic Planning
- Sales Team Training
- Exceeds Sales Goals
- Bilingual in Spanish
- Product Knowledge
Timeline
SENIOR SALES MANAGER - HOLLER CLASSIC AUTO
10.2016 - Current
AUTO SALES REPRESENTATIVE - HOLLER CLASSIC AUTO
12.2014 - 10.2016
MDU DIRECT SALES REPRESENTATIVE - COMCAST
08.2011 - 12.2014
SALES REPRESENTATIVE - ROWLAND COFFEE ROASTERS
05.2008 - 08.2011
CT PROFESSIONAL BUSSINESS SCHOOL - REAL ESTATE CERTIFICATE, Real Estate Certificate