Summary
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rafael Maldonado

Gaithersburg,MD

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Cashier/Restaurant Waiter

El Maguey Mexican Restaurant
Rockville, MD
03.2025 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Damascus High School
Damascus, MD
01-2027

Skills

  • Cash handling
  • Payment processing
  • Inventory management
  • Customer engagement
  • Sales techniques
  • Product knowledge
  • Team collaboration
  • Product recommendations
  • Clear communication

Affiliations

  • Dedicated Academy Soccer Player
  • High School Student
  • E-commerce as a side hustle
  • Love to swim and go out on runs
  • Love listening to music and going on late night drives

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier/Restaurant Waiter

El Maguey Mexican Restaurant
03.2025 - Current

High School Diploma -

Damascus High School