Summary
Work History
Education
Skills
Languages
Timeline
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Rafael Maldonado

Gaithersburg,MD

Summary

Dynamic and dedicated professional with a strong background in customer service at El Maguey Mexican Restaurant. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, demonstrating integrity and teamwork to foster a welcoming dining experience. Committed to excellence and maintaining high standards.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Work History

Cashier/Waiter

El Maguey Mexican Restaurant
03.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring balanced transactions at shift end.
  • Assisted in inventory management by restocking supplies and monitoring stock levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Education

Damascus High School
Damascus, MD

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Order taking
  • Time management skills
  • Cash handling
  • Product restocking
  • Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/Waiter

El Maguey Mexican Restaurant
03.2025 - Current

Damascus High School
Rafael Maldonado