Rafael Martinez
Orlando
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Comprehensive Health Center
06.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Medical Assistant
Magruder Eye Institute
10.2021 - 04.2023
- Knowledgeable in the operation of front desk tasks.
- Obtained client medical history, including medication information, symptoms and allergies.
- Assisted Physicians examine and treat patients
- Called and faxed pharmacies providing detailed information to submit prescriptions and refills.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations ensuring compliance with HIPAA & OSHA regulations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
Medical Assistant
Neuro Spine Institute Of Florida
02.2019 - 02.2021
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Obtained pre- and post-treatment vital signs and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Diploma - X-ray Technician
Florida Technical College
Orlando, FL08-2024
Diploma - Medical Assistant
Florida Technical College
Orlando, FL06-2018
Skills
- Bi-lingual: Fluent in English & Spanish
- Multitasking abilities
- CPT Coding
- EMR / EHR
- Vital sign monitoring
- Phlebotomy techniques
- Data entry
- Patient scheduling
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- CPR
Timeline
Medical Assistant
Comprehensive Health Center
06.2023 - Current
Medical Assistant
Magruder Eye Institute
10.2021 - 04.2023
Medical Assistant
Neuro Spine Institute Of Florida
02.2019 - 02.2021
Diploma - X-ray Technician
Florida Technical College
Diploma - Medical Assistant
Florida Technical College
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