Rafael Martinez

• Navigated various routes while ensuring timely deliveries to customers.
• Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
• Assisted in loading and unloading cargo, ensuring efficient transport operations.
• Communicated effectively with dispatchers regarding delivery schedules and traffic conditions.
• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Help driver install and close surrounding job and work area for construction.

Insure safety signs and barricades are installed and placed properly for road closures, construction, and job sites.

• Oversaw daily warehouse operations, ensuring adherence to safety and efficiency standards.
• Trained and mentored team members on best practices for inventory management and order fulfillment.
• Implemented process improvements, reducing product retrieval times and enhancing workflow efficiency.
• Coordinated shipping and receiving activities, optimizing logistics for timely delivery of goods.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
• Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

• Directed cross-functional teams to achieve operational excellence.
• Implemented strategic initiatives to enhance business performance.
• Optimized resource allocation for maximum efficiency and cost-effectiveness.
• Led process improvement projects to streamline operations.
• Developed and mentored staff, fostering professional growth and development.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Directed daily restaurant operations, ensuring seamless workflow and customer satisfaction.
• Implemented strategic initiatives to optimize inventory management and reduce waste.
• Led a team of 25 employees, fostering development and enhancing performance.
• Developed and executed staff training programs to uphold company standards.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.