Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Work Availability
Accomplishments
Timeline
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Rafael Nascimento

Worcester,MA

Summary

Dynamic administrator with a proven track record at Adilson Automotive Center, excelling in customer service and operations management. Enhanced productivity through effective time management and streamlined invoice processing, achieving significant cost reductions. Skilled in data entry and recordkeeping, demonstrating keen attention to detail and a commitment to confidentiality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrator

Adilson Automotive Center
01.2020 - 06.2022
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Streamlined invoice processing, reducing average payment turnaround time.

Machining Process Intern

Emicol Eletro Eletrônica S.A
10.2017 - 06.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.

Education

Certificate - Organizational Administration Concentration

Computer Systems Institute
Worcester, MA
11-2025

Associate of Science - Production Industry

José Crespo Gonzales College of Technology - Fatec
Sorocaba SP Brazil
06-2018

Skills

  • Customer service
  • Office administration
  • Schedule coordination
  • Operations management
  • Data entry
  • Attention to detail
  • Recordkeeping and file management

Certification

  • MA Driver's License


Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary
Japanese
Elementary

Interests

  • Food Tourism
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Historical Exploration
  • Video Gaming
  • I enjoy helping others and giving back to the community
  • Strategy Games

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 2 staff members.

Timeline

Administrator

Adilson Automotive Center
01.2020 - 06.2022

Machining Process Intern

Emicol Eletro Eletrônica S.A
10.2017 - 06.2018

Certificate - Organizational Administration Concentration

Computer Systems Institute

Associate of Science - Production Industry

José Crespo Gonzales College of Technology - Fatec

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Rafael Nascimento