Rafael Nuñez
Fort Worth,TX
Summary
Accomplished Security Officer at Medical City Fort Worth, currently studying to become a first responder (EMT), adept in crisis intervention and bilingual communication. Proven ability to maintain a safe environment and manage conflict effectively. Skilled in client relationship management and team collaboration, consistently enhancing operational efficiency. Committed to continuous improvement and delivering superior customer service.
Overview
2
2
years of professional experience
Work History
Security Officer
Medical City Fort Worth
Fort Worth, TX
08.2023 - Current
- Maintained calm, safe environment for hospital staff and patients.
- Advocated for distressed patients to foster peaceful relationships with nursing staff.
- Trained in de-escalation techniques to manage conflict effectively.
- Diffused verbal and physical violence through strategic intervention.
- Supervised overnight operations, ensuring security team effectiveness.
- Trained new officers to uphold security standards and procedures.
- Balanced security team dynamics to enhance operational efficiency.
- Experienced in handling patients with suicidal ideation to provide necessary support.
Car Salesperson
Toyota of Irving
Irving, TX
01.2023 - 05.2023
- FOCUSED ON MAKING SALES
- MAINTAINING CURRENT FAMILIARITIES WITH NEWEST INVENTORY ON A MONTHLY BASIS
- NETWORKING WITH DIFFERENT PEOPLE MAINTAINING A BUILT CLIENTELE
Education
EMT/EMS SERVICES - MEDICAL
RC HEALTH SERVICES
Fort Worth, TX08-2025
Associates Degree - Psychology
Miami Dade Community College
01.2020
Diploma - Audio Technology
SAE Institute Miami
Skills
- Motivated, well-disciplined individual
- Patient assessment
- Basic life support
- Emergency response
- Crisis intervention
- Team collaboration
- Client relationship management
- Conflict resolution
- Communication skills
- Shift work experience
- Incident reporting
- Superior customer service
- Staff management
- FLUENT IN SPANISH/ENGLISH
- Finds it easy to work with others
- Knowledgeable
- Bilingual English, Spanish
- Constantly learning, and improving on myself along with my skills
- Protocols
- Ableton
- Security systems
- Security guard license
- General security
- Detail-oriented
- High level of integrity
- Complex Problem-solving
Hobbies and Interests
Interested in reading, and learning something new quite often., Volunteer every Sunday at a food drive, Stay active, working out at the gym, Make music
References
References available upon request.
Timeline
Security Officer
Medical City Fort Worth
08.2023 - Current
Car Salesperson
Toyota of Irving
01.2023 - 05.2023
EMT/EMS SERVICES - MEDICAL
RC HEALTH SERVICES
Associates Degree - Psychology
Miami Dade Community College
Diploma - Audio Technology
SAE Institute Miami
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