Rafael Oliva Romero
Fort Wayne,IN
Summary
Well rounded, versatile and highly flexible individual that is highly comfortable talking to clients. Excellent attendance record and strong work ethic speaks for itself.
Overview
5
5
years of professional experience
Work History
Proffessional Landscaper
LML Estate Management
Fort Wayne, Indiana
05.2023 - 05.2025
- Lead routes as co-crew leader
- Utilized advanced knowledge of plant species to ensure compatibility between different types of vegetation
- Conducted seasonal clean-ups by removing debris from gardens or flowerbeds
- Comfortably spoke with high-level clientele such as doctors, CEOs and top level business owners
- Ensuring all paperwork was accurately recorded at the end of each shift
- Constantly delivering high quiality for clients and client properties
- Maintained and operated landscaping equipment such as mowers, edgers, blowers, trimmers, and pruning saws.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Ice Cream Maker/Machine Operator/Assembler
Dreyers Grand Ice Cream
Fort Wayne, Indiana
09.2021 - 04.2023
- Inspected equipment regularly to identify potential issues or repairs needed
- Followed strict health and safety guidelines when handling food products
- Trained new employees on proper use of equipment as well as safety procedures related to food handling
- Troubleshot minor problems with equipment quickly while minimizing disruption to workflow
- Assisted with packaging of finished products for sale
- Performed quality control checks on all batches prior to release from production line
Host/Busboy
Cebollas Mexican Grill
Fort Wayne, Indiana
05.2020 - 08.2021
- Processed payments from customers using a POS system.
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Provided customers with accurate wait times and monitored waiting list.
- Greeted guests upon arrival and provided them with menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Resolved guest complaints to maintain complete customer satisfaction.
Education
Snider High School
Fort Wayne, Indiana05-2020
Skills
- Project management
- Client communication
- Time management
- Heavy equipment operation
- Turf management
- Equipment maintenance
- Team leadership
- Quality control
- Team collaboration
- Conflict resolution
- Paperwork management
Languages
English
Native/ Bilingual
Spanish
Full Professional
German
Limited
References
References available upon request.
Timeline
Proffessional Landscaper
LML Estate Management
05.2023 - 05.2025
Ice Cream Maker/Machine Operator/Assembler
Dreyers Grand Ice Cream
09.2021 - 04.2023
Host/Busboy
Cebollas Mexican Grill
05.2020 - 08.2021
Snider High School