Rafael Omana
Charleston,SC
Summary
Dynamic sales professional with a proven track record, excelling in persuasive selling and client needs assessment. Leveraged digital marketing and CRM software to expand customer base and increase sales, demonstrating exceptional negotiation and relationship management skills. Achieved significant sales growth through strategic market analysis and effective sales training.
Overview
7
7
years of professional experience
Work History
Car Sales Executive
Starling Chevrolet
Mount Pleasant, SC
08.2024 - Current
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Attended training seminars and workshops related to automotive sales techniques.
- Developed and executed strategies to improve new vehicle sales.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Maintained accurate records of all sales transactions and paperwork.
- Completed extensive product line training to increase sales and render improved services to customers.
- Provided exceptional customer service to ensure repeat business.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
- Demonstrated strong knowledge of cars, features and benefits to customers.
- Developed and implemented sales strategies to increase customer base.
- Conducted market research to identify key trends in the car industry.
- Greeted customers to determine wants or needs.
- Developed relationships with potential buyers through networking events.
Trueauto
Car Salesman
North Charleston, SC
05.2024 - 07.2024
- Attention to specifically Spanish-speaking customers, analyzing on the fly through inquiry questions what is the best offer or alternative, in order to minimize objections and reach a satisfactory closing of the sale.
- Followed up with customers after purchase for feedback and referrals.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Created monthly reports detailing sales figures and performance metrics.
Manager of Business Development and Sales
FLAMTECH - ENERGY C.A.
, Venezuela
02.2018 - 12.2021
- Developed marketing plans that included budgeting, forecasting, target markets selection and product positioning.
- Prepared detailed reports on sales performance for senior management review.
- Directed and coordinated products, services and sales activities.
- Oversaw regional and local sales managers and staff.
- Established pricing policies that maximized profits while maintaining customer satisfaction levels.
- Developed and implemented effective strategies to expand customer base and increase sales.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached team members on sales techniques and provided constructive feedback when needed.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
- Assisted in the preparation of presentations for potential clients regarding products and services offered by the company.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Gained market share in new sales performance through aggressive team training.
Education
Master of Science in Management - Business Management
University of The Caribbean
Curazao07-2016
Bachelor in Management Sciences - Bachelor in Management Sciences
University of The Caribbean
Curazao07-2015
Marketing & Sales
(Higher University Institute of Marketing ( ISUM )
Venezuela10-2013
High School Diploma -
Pedro Emilio Coll
Venezuela01-1996
Skills
- Persuasive selling techniques
- Client needs assessment
- Digital marketing proficiency
- Cold calling techniques
- CRM software usage
- Market trend analysis
- Strong negotiation skills
- Competitor analysis
- Lead generation strategies
- CRM software proficiency
- Price negotiation
- Social media advertising
- Team development
- Sales coaching
- Negotiation management
- Goal-oriented mindset
- Customer relationship management
- Sales training
- Target setting
- Business forecasting
- Sales presentations
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Car Sales Executive
Starling Chevrolet
08.2024 - Current
Trueauto
Car Salesman
05.2024 - 07.2024
Manager of Business Development and Sales
FLAMTECH - ENERGY C.A.
02.2018 - 12.2021
Master of Science in Management - Business Management
University of The Caribbean
Bachelor in Management Sciences - Bachelor in Management Sciences
University of The Caribbean
Marketing & Sales
(Higher University Institute of Marketing ( ISUM )
High School Diploma -
Pedro Emilio Coll
Similar Profiles
Traci SimmonsTraci Simmons
Director - HR at Starling ChevroletDirector - HR at Starling Chevrolet
Kalique GordonKalique Gordon
Lube Technician at Starling ChevroletLube Technician at Starling Chevrolet
Isla ClairIsla Clair
Receptionist at Starling ChevroletReceptionist at Starling Chevrolet