Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Ortiz

Chicago,IL

Summary

Well-qualified heavy equipment worker versed in locating faults, removing worn parts and installing new components. Team-oriented, responsible and diligent about contributing to team and company success. Effective at operating wide range of tools, gauges and equipment to complete maintenance and repair actions.

Overview

13
13
years of professional experience

Work History

GSE Mechanic

Alliance Ground International
07.2015 - Current
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Removed worn or faulty components for replacement or repair.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Collaborated with team of technicians to complete projects and meet deadlines.
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
  • Handled repairs and maintenance of all ground service handling equipment.
  • Set up and install new equipment, modifies, or renovate equipment as directed.
  • Responsible for cleaning and maintaining ramp equipment.
  • Maintain complete inventory records of machinery, equipment repairs, and service cycle activities.
  • Operate and drive all types of equipment, motorized and non-motorized.
  • Respond to requests for on-call maintenance after hours on all ground support equipment if GSE Manager deems necessary.
  • Provide troubleshooting and diagnostic assessment of ground support equipment as required.
  • Modify and overhaul power plant, drive-train, brake, electric, and hydraulic systems.
  • Remove malfunctioning ground support equipment from service and ensure GSE is not returned to service until malfunction has been properly diagnosed and repaired.
  • Respond to emergency service calls, as well as accidents involving ground support equipment.
  • Pick up parts and material required for ground support equipment maintenance and repair.
  • Complete all maintenance and repair documentation consistent with carrier, station, airport authority, municipal, state, and federal requirements.
  • Comply with all federal provincial, municipal, airport authority, and carrier security requirements.
  • Follow all safety guidelines set out by management.
  • Fuel equipment as necessary with full regard for all safety and environmental requirements.

Assistant Manager

O'Reilly's Auto Parts
02.2014 - 01.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Managed 4 to 5 employees during shifts.

Auto Mechanic

KRAJ Auto Repair
04.2011 - 07.2013
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Complied with state vehicle requirements by testing engine, safety and combustion control standards.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed safety and emissions inspections.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Education

Certificate - Diesel/Industrial Mechanic

Universal Technical Institute of Illinois
Glendale Heights, IL
09.2008

High School Diploma -

Lincoln Park High School
Chicago, IL
06.2007

Skills

  • Troubleshooting
  • Inventory Maintenance
  • Vehicle Inspection
  • Parts Assembly
  • Parts Replacement
  • Equipment Repair and Maintenance
  • Troubleshooting Skills
  • Equipment Testing
  • Preventive Maintenance
  • Equipment Dismantling
  • Electrical Work
  • Equipment Operation
  • System Repair
  • Tire Changing
  • Repair Work
  • Diagnostic Procedures

Languages

Spanish
Native or Bilingual

Timeline

GSE Mechanic

Alliance Ground International
07.2015 - Current

Assistant Manager

O'Reilly's Auto Parts
02.2014 - 01.2021

Auto Mechanic

KRAJ Auto Repair
04.2011 - 07.2013

Certificate - Diesel/Industrial Mechanic

Universal Technical Institute of Illinois

High School Diploma -

Lincoln Park High School

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Rafael Ortiz