Rafael Perez
Chicopee,MA
Summary
Experienced with vehicle recovery and roadside assistance. Utilizes advanced towing techniques and specialized equipment to ensure safe and timely operations. Track record of effective problem-solving and excellent customer service. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
Pet Sitter
Private Home
04.2020 - 10.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Tow Truck Operator
Tato's Tow Truck
06.2022 - 12.2022
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Volunteer
Salvation Army Thrift Store
01.2008 - 01.2009
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
No Degree -
Dean Tech
Holyoke, MA06-2008
Skills
- Honest and Trustworthy
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Schedule Adherence
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Tow Truck Operator
Tato's Tow Truck
06.2022 - 12.2022
Pet Sitter
Private Home
04.2020 - 10.2024
Volunteer
Salvation Army Thrift Store
01.2008 - 01.2009
No Degree -
Dean Tech
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