Rafael Piniella
Miami,FL
Summary
Friendly Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in diverse establishments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Landmark Theatres
08.2022 - 07.2023
- Efficiently managed both the cash register and Point of Sale (POS) system.
- Handled opening and closing tasks, including printing sales reports, setting up for shifts, prepping cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Strategically orchestrated and managed special events.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Barback
SHOTS Miami
01.2022 - 07.2022
- Mastered bar offerings, skillfully crafting drinks, and offering expert food recommendations.
- Oversaw the bar area and expertly managing inventory, regulatory compliance, and customer interactions.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Refilled glassware, tidied tables, and organized supplies for peak trading periods.
Line Cook
La Boulange Cafe & Bakery
04.2021 - 08.2021
- Handled simultaneous orders during peak times with high accuracy, enhancing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Associate
Amazon
12.2020 - 05.2021
- Organized and replenished new merchandise in accordance with placement guidelines.
- Utilized warehouse management systems and scanner guns to promptly update inventory and production details.
- Worked varied hours to meet seasonal and business needs.
Supervisor
BurgerFi
06.2020 - 12.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained positive working relationship with fellow staff and management.
Education
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Miami Dade College
Miami, FLSkills
- Supply and Inventory Maintenance
- Cash Handling and Management
- Liquor, Beer and Wine Knowledge
- Classic Cocktails
- Multitasking and Prioritization
- Ability to Lift 30 Pounds
- Stamina and Endurance
- Liquor Law Compliance
Certification
- Licensed Bartender - 2022
Timeline
Bartender
Landmark Theatres
08.2022 - 07.2023
Barback
SHOTS Miami
01.2022 - 07.2022
Line Cook
La Boulange Cafe & Bakery
04.2021 - 08.2021
Associate
Amazon
12.2020 - 05.2021
Supervisor
BurgerFi
06.2020 - 12.2020
Some College (No Degree) - Physical Therapy (Pre-Physical Therapy)
Miami Dade College