RAFAEL QUIROZ

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve company goals.

• Austin Free Net, Austin, TX, Volunteer and Outreach Coordinator, 05/01/21, PRESENT, Recruit, train, and place volunteers into various roles within the organization, empowering them to connect clients to multiple services., 114 interviews conducted; 74 volunteers in retention, Directed 250+ clients to various services and agencies to get the assistance needed and achieve their goals, Create, organize, and maintain comprehensive data sheets using various platforms and collaboration software., Precise data entry on over 25 data points for hundreds of clients; Analyzed trends to accurately define organizational needs and maximize community impact, Conduct research, plan, and execute organizational events to bolster community influence and raise awareness., Spearheaded volunteer event to spread the word about organizational services to the community; Identified key areas to pass out and post flyers increasing number of monthly clients
• Lamps Plus, Austin, TX, Certified Decorative Lighting Consultant, 06/01/17, 08/01/19, Used an extensive database of products to provide tailored solutions for all customers., Consistently exceeded company goals; Earned highest customer approval rating in district three consecutive times, Conducted monthly training to staff on company policies and safety guidelines; Achieved company wide recognition for most safe work environment with zero incidents, Completed over 100 hours of computer-based training to expand knowledge in lighting and design., Completed the American Lighting Association’s qualifications in under 12 months; Achieved Sales Lead position and became the first Certified Decorative Lighting Consultant in Austin store
• United States Air Force, Various locations, Security Forces, Ssgt, 01/01/07, 11/01/13, Performed all manner of duties associated with law enforcement and security., Adhered to strict policies and guidelines to maintain secure operating environment; Addressed hundreds of security risks, responded to high threat situations, and re-established the peace, Conducted bi-weekly training on specific tasks associated with tactics, law enforcement, and security operations., Trained 100+ Air Force personnel in law enforcement and security operations; Awarded Outstanding Large Unit medal, Lead multiple exercises and operations to increase readiness and efficiency of security force personnel; Awarded Airman Achievement medal, Coordinated base-wide response across multiple agencies during the massive 9.0 earthquake in 2011., Kept high-level staff informed of rapidly evolving situation, redirected base forces and personnel, streamlined the set up of evacuation sites, coordinated security for 12 commercial flights that were redirected to land on base; Awarded Commendation Medal