Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Ramirez

Miami,FL

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Diligent Security professional with 25 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Security Officer

Nation Security
09.2018 - Current
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Mechanical Operator

Solis Trailer Repair
09.2015 - 12.2018
  • Improved machine efficiency by conducting regular maintenance and troubleshooting mechanical issues.
  • Played a key role in maintaining inventory levels by efficiently managing raw materials supply during the manufacturing process.
  • Optimized manufacturing output by programming, adjusting, and fine-tuning automated machines for peak performance.
  • Served as a reliable resource for troubleshooting complex mechanical issues, maintaining open communication with colleagues and supervisors to facilitate swift problem resolution.
  • Collaborated with cross-functional teams to resolve technical issues, ensuring seamless production operations.
  • Ensured accurate record-keeping of machine performance data, enabling data-driven decision-making for process improvements.
  • Demonstrated proficiency in working with various software programs used for machine control and data analysis, supporting efficient production processes.
  • Supported continuous improvement projects by actively participating in process analysis and optimization efforts.

Security Supervisor

North Shore Hospital
10.2012 - 06.2015
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Collaborated with management to develop security policies and procedures.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
  • Led the development of comprehensive written policies outlining company-wide security expectations and guidelines for staff adherence.
  • Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
  • Supervised team of 6 security personnel during shift.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.

Safety Officer/ Security Supervisor

Hialeah Hospital
04.2002 - 12.2012
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Increased employee awareness of potential hazards by creating informative signage throughout the facility.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
  • Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
  • Established strong relationships with local first responders for enhanced coordination during emergencies at the facility.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Streamlined accident reporting procedures, resulting in more accurate data for analysis and prevention efforts.
  • Developed effective lockout/tagout procedures to minimize risks associated with equipment maintenance activities.
  • Drove continuous improvement in safety performance by setting ambitious targets based on industry benchmarks and best practices.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Collaborated with management to develop site-specific safety policies, ensuring alignment with federal and state requirements.
  • Identified gaps in existing compliance processes and recommended updates.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.

Safety Officer/Security Officer-Airport Facility

Garrison Protective Services
12.1997 - 04.2002
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
  • Increased employee awareness of potential hazards by creating informative signage throughout the facility.
  • Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
  • Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
  • Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.

Education

System of Data - Electrical, Electronics Engineering Technologies

Osvaldo Herrera
Cuba
06.1997

High School Diploma -

Arides Estevez High Schoo;
Cuba
06.1995

Skills

    Report Writing

    Incident Reporting

    Security Guard License

    CCTV Surveillance

    Detail Oriented

    CCTV Monitoring

    Superior customer service

    Surveillance

    Emergency Response

    Access Control

    Patrol operations

    Security Screenings

    Fluent in English and Spanish

    Investigative abilities

    Crime Prevention

    Crisis Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Security Officer

Nation Security
09.2018 - Current

Mechanical Operator

Solis Trailer Repair
09.2015 - 12.2018

Security Supervisor

North Shore Hospital
10.2012 - 06.2015

Safety Officer/ Security Supervisor

Hialeah Hospital
04.2002 - 12.2012

Safety Officer/Security Officer-Airport Facility

Garrison Protective Services
12.1997 - 04.2002

System of Data - Electrical, Electronics Engineering Technologies

Osvaldo Herrera

High School Diploma -

Arides Estevez High Schoo;
Rafael Ramirez