Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rafael Ramirez

La Puente

Summary

Proven track record in enhancing customer satisfaction and inventory management, notably at PepsiCo. Skilled in stock rotation and problem-solving, I excel in fostering team collaboration and improving operational efficiency. Demonstrated ability to implement effective sales techniques, ensuring optimal product availability and store presentation. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Merchandiser

Anhuser Bush
09.2021 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Order Processor

Emtek International
11.2019 - 04.2020
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.

Merchandiser

PepsiCo
10.2018 - 11.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Lead Custodian

Unique Cleaning Service
11.2012 - 10.2018
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
  • Implemented a structured training program for new hires, providing necessary support and guidance to ensure their success in the custodial team.
  • Contributed to improved hygiene standards by conducting regular audits of cleaning procedures followed by actionable feedback for continuous improvement.

Education

High School Diploma -

Nogales High School
La Puente, CA

Skills

Reliable and punctual

Friendly and outgoing

Stock Rotation

Pricing and shelf labeling

Sales Techniques

Time Management

Multitasking

Customer Service

Problem-Solving

Teamwork and Collaboration

Certification

CDL Class B

Languages

Spanish
Native or Bilingual

Timeline

Merchandiser

Anhuser Bush
09.2021 - Current

Order Processor

Emtek International
11.2019 - 04.2020

Merchandiser

PepsiCo
10.2018 - 11.2019

Lead Custodian

Unique Cleaning Service
11.2012 - 10.2018

High School Diploma -

Nogales High School

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Rafael Ramirez