Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
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Rafael Rhodes

Police Officer/K9 Handler
Las Vegas,NV

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Police Officer

Clark County School District, CCSD
06.2020 - Current
  • Observed and recorded details of events according to departmental protocol.
  • Documented observations and actions by radioing information and completing reports.
  • Prepared investigative reports and sketches to support criminal research.
  • Built safety plans and provided guidance on updating plans.
  • Testified in court in response to subpoena as witness or reporting officer to crime.
  • Communicated with victims, suspects and witnesses to gather and provide information.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Observed and recorded details of events according to departmental protocol.
  • Enhanced performance through collaboration with diverse teams.
  • Planned and managed operations to achieve objectives within budgets.
  • Organized teams and resources to optimize timely deliverables.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various department programs.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.

Probation

Nevada Department of Public Safety
01.2018 - 06.2020
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Created, organized and maintained files, case notes and electronic databases.
  • Managed over 280 full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Supervised adult offenders to monitor compliance with court ordered conditions.
  • Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various programs.

Executive Protection Agent

MGM Resort International
04.2017 - 07.2017
  • Kept watchful eye on perimeter areas using closed-circuit cameras and binoculars whenever necessary.
  • Diffused tense situations by leveraging training in defensive tactics and non-lethal response techniques.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at corporate facilities.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Made recommendations to improve security procedures and systems.
  • Analyzed security procedure violations and developed plans to prevent recurrence.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Program Manager/K9 Handler/Trainer

United States Air Force Security Forces
Henderson, NV
01.2004 - 02.2017
  • Controlled expenditures and reported monthly actual performance.
  • Implemented plans designed for individual's specific needs.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Audited operations and processes to enhance capability and manage compliance.
  • Oversaw program compliance with requirements, schedule and budget.
  • Prioritized tasks and managed 50 teams throughout multiple projects.
  • Assigned work and monitored performance of project personnel.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned instruction to achieve objectives based upon student needs and established curriculum to over 1, 500 students.
  • Observed and evaluated student performance and development and provided appropriate feedback on work.
  • Maintained evening or weekend hours to provide students with additional support.
  • Coordinated and facilitated training for over 1,000 students, encouraging group participation and ownership.
  • Leveraged technology and provided instructional materials to facilitate active learning.
  • Maintained accurate records to comply with required standards.
  • Used electronic equipment and materials to develop and orientate technical skills.
  • Researched government systems to analyze patterns, trends, vulnerabilities and deviations.
  • Applied extensive training to protect stateside and international bases.
  • Prepared incident and complaint reports, desk blotters and other related local correspondence in Microsoft Office, to include Excell and Powerpoint.
  • Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.
  • Supervised training of foreign forces as part of internal defense efforts, strengthening knowledge and abilities of more than 150 troops.
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Collaborated with functional managers to develop program resource plans and assign program resources.
  • Managed external client and business partner relationships.
  • Assessed accurate and relevant information for fact-based decision making.
  • Provided oversight, guidance and assistance to commanders with industrial security programs.
  • Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
  • Supervised administrative duties, prepared daily routines and maintained operational records.
  • Supervised training of foreign forces as part of internal defense efforts, strengthening knowledge and abilities of more than 100 troops.
  • Conducted studies of potential operational areas, acquiring detailed knowledge of geography, economy, political structure, armed forces and history.
  • Led diverse group of individuals consisting of both American and foreign defense forces.
  • Maintained composure and charisma in highly stressful situations within physically demanding environments.
  • Read and interpreted maps, drawings and photos to plan and implement projects.
  • Cared for personnel in medical trauma situations as first-response to emergencies.
  • Designed buildings and structures to support operations and training activities.
  • Planned and managed operations to achieve objectives within budgets.
  • Maintained records of customer needs and preferences.
  • Enhanced performance through collaboration with diverse teams.
  • Organized teams and resources to optimize timely deliverables.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Interpreted and explained work procedures and policies to brief staff.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Researched and prepared reports required by management or governmental agencies.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Utilized effective problem-solving skills to defuse and resolve canine behavioral issues.
  • Utilized leashes, collars and harnesses for improved control of canine behavior.
  • Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
  • Partnered with trained Explosive Detection Canine partner to conduct searches at assigned client sites.
  • Maintained and trained assigned canine in accordance with canine care and training protocol.
  • Participated in ongoing professional development and training programs, learning new methods and techniques in animal handling.
  • Developed and implemented successful strategies for teaching and reinforcing basic obedience commands.

Education

Bachelor of Arts - Criminal Justice

American Public University System
Charles Town, WV
04.2021

Skills

  • Time Management
  • Learning Skills Development
  • Relationship Building
  • Public Speaking
  • Team Teaching and Collaboration
  • Staff Training
  • Multi-Unit Operations Management
  • Performance Reporting
  • Policies and Procedures Implementation
  • Incidents Management
  • Budget Development and Management
  • Performance Monitoring
  • Records Organization and Management
  • Budget Control
  • Policy Development and Enforcement
  • Policy and Procedure Writing
  • Policy Interpretation
  • Procedure Compliance
  • Harassment Investigation
  • Networking and Partnership Development
  • Training & Development
  • People Skills
  • Planning & Organizing
  • Team Management
  • Supervision & Leadership
  • Team Building
  • Microsoft Office
  • Computer Skills
  • Problem Resolution
  • Organizational Skills
  • Critical Thinking
  • Conflict Resolution
  • Evidence Collection Protocols
  • Interrogation Techniques
  • Evidence Preservation
  • Accident Investigations
  • Scene Security
  • Report Writing
  • Community Relations
  • Risk Mitigation
  • Coordination
  • Schedule Setting
  • Interagency Coordination
  • Counterintelligence
  • Conflict Resolution Tactics
  • Surveillance
  • Human Relations
  • Safety Improvements
  • Exceptional Problem Solver
  • Public Event Security
  • Court Testimony
  • Staff Management
  • Crime Investigation
  • Active Listening
  • Writing
  • Disciplinary Measures
  • Social Perceptiveness
  • Safety and Security
  • Planning and Coordination
  • Case Management
  • Local, State and Federal Regulations
  • Data-Driven Approaches

Certification

  • Instructor Certification Training - 2014 and 2021
  • Advanced Interview Training - 2021
  • Advanced Management Training Certification - 2016
  • Advanced Leader Training - 2007
  • Military Working Dog Kennel Master/Trainer Course - 2010
  • Military Working Dog Handler Course - 2008

Languages

Spanish
Professional Working

Additional Information

Email: rhodesrafael4@gmail.com

Cell phone: (325) 627-4220

Timeline

Police Officer

Clark County School District, CCSD
06.2020 - Current

Probation

Nevada Department of Public Safety
01.2018 - 06.2020

Executive Protection Agent

MGM Resort International
04.2017 - 07.2017

Program Manager/K9 Handler/Trainer

United States Air Force Security Forces
01.2004 - 02.2017

Bachelor of Arts - Criminal Justice

American Public University System

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Rafael RhodesPolice Officer/K9 Handler