Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline

Rafael Rhodes

Henderson,NV

Summary

Effective leader and organizational problem-solver with innovative supervisory, team building and oversight skills. Experience in operational roles and quickly making favorable changes to drive success. Focused on using training, monitoring and positive approach to maximize employee engagement and performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Police Officer

Clark County School District, CCSD
Las Vegas, NV
06.2020 - Current
  • Oversaw and maintained campus safety and security to include Title IX violations.
  • Observed and recorded details of events according to departmental protocol.
  • Built and implemented safety plans, provided guidance on updating plans.
  • Communicated with victims, suspects and witnesses to gather and provide information with current and other jurisdictions.
  • Planned and managed operations to achieve objectives within budgets.
  • Organized teams and resources to optimize timely deliverables.
  • Coordinated with administration, teachers, and principal for special events.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various department programs.
  • Trained employees on best practices and protocols while managing teams.
  • Consulted with Chief of Clark County School District Police to resolve problems relating to policy and uniform guidelines.

Probation

Nevada Department of Public Safety
Las Vegas, NV
01.2018 - 06.2020
  • Created, organized and maintained files, case notes and electronic databases.
  • Managed over 280 full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Supervised adult subjects to monitor compliance with court ordered conditions.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various programs.
  • Wrote, edited, disseminate, and published policies and procedures required by judges.

Executive Protection

MGM Resort International
LAS VEGAS, NV
04.2017 - 07.2017
  • Kept watchful eye on perimeter areas using closed-circuit cameras.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Immplemented recommendations to improve security procedures and systems.
  • Analyzed security procedure violations and developed plans to prevent recurrence.

Program Manager/K9 Trainer/Handler

United States Air Force Security Forces
El Paso, TX
01.2004 - 02.2017
  • Controlled expenditures and reported monthly actual performance.
  • Oversaw program compliance with requirements, schedule and budget.
  • Prioritized tasks and managed 50 teams throughout multiple projects.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned instruction to achieve objectives based upon student needs and established curriculum to over 1,500 students.
  • Leveraged technology and provided instructional materials to facilitate active learning.
  • Preserve training records to comply with federal standards.
  • Prepared incident and complaint reports, desk blotters and other related local correspondence in Microsoft Office, to include Excell and Powerpoint.
  • Exhibited highly effective communication skills, both written and orally to senior leaders, directly enhancing decision-making, training and team leadership abilities.
  • Managed external client and business partner relationships.
  • Provided oversight, guidance and assistance to commanders with industrial security programs.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Interpreted and explained work procedures and policies to brief staff.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Worked with subject matter experts to validate relevancy of content.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.
  • Created tests, exercises and role-plays for courses to verify competency.
  • Developed practical training programs to impart knowledge and improve individual skill sets.
  • Prevented illegal entry, prohibiting goods and smuggling of illegal drugs and other contraband by conducting vehicle searches during traffic stops.
  • Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Wrote detailed arrest and accident reports.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Kept records documenting animal health, diet or behavior.
  • Evaluated animals to determine temperaments, abilities or aptitude for training.
  • Conducted training programs to develop or maintain desired animal behaviors.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Evaluated animals for trainability and ability to perform.
  • Trained dogs in human assistance or property protection duties.
  • Secured $1.2B worth of assets by conducting vehicle, property, and building searches to prevent contraband and illegal devices from entering government property.
  • Provided K9 support for friendly forces in deployed environments, ensuring safety of coalition forces.
  • Designated trainer for 10 K9 teams at home station, guaranteeing most accurate and recent training techniques provided, ensuring up to 95% proficiency.

Education

Bachelor of Arts - Criminal Justice

American Military University, Charles Town, WV
04.2021

Graduated cum laude

3.6 GPA

Skills

  • Inter-Agency Coordination
  • Emergency Response
  • Policy Implementation
  • Coaching and Development
  • Training & Development
  • School Policy and Rules Enforcement
  • Good Work Ethic
  • Organizational Skills
  • Problem Resolution

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Instructor Certification Training - 2014 and 2021
  • Advanced Interview Training - 2021
  • Advanced Management Training Certification - 2016
  • Advanced Leader Training - 2007
  • OSHA Certified - 2007
  • National Air Reserve Train the Trainer (Off Duty Officer Program) - 2008
  • Kennel master/Trainer Course- 2010
  • Military Working Dog Handler Course - 2008

Accomplishments

  • Promoted from Airman to Sergeant, in less than 18-months.
  • Air Force Times Airman of the Year for 2013 for outstanding performance and team contributions.
  • 2012 VFW Texas Law Enforcement Officer of the Year.
  • Received Army Commendation Medal 2009.
  • Received three Air Force Commendation Medals.
  • Purple Heart Recipient.

Timeline

Police Officer - Clark County School District, CCSD
06.2020 - Current
Probation - Nevada Department of Public Safety
01.2018 - 06.2020
Executive Protection - MGM Resort International
04.2017 - 07.2017
Program Manager/K9 Trainer/Handler - United States Air Force Security Forces
01.2004 - 02.2017
American Military University - Bachelor of Arts, Criminal Justice
Rafael Rhodes