Rafael Rodriguez
Courtland,CA
Summary
I am someone who is a dedicated professional with history of meeting company goals utilizing consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational culture. I am also a driven student leveraging studies in Human Resource Management and seeks real-world experience. I offer strong interpersonal and task prioritization skills.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work History
Licensed Agency Producer
Farmers Insurance Agency
Walnut Grove, United States
02.2020 - 04.2021
- Set, administered and tracked budgets to keep financial operations in line.
- Managed schedules, set milestones and evaluated progress.
- Facilitated communication between departments and collaborative efforts.
- Finalized sales and collected necessary deposits.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Lead Dietary Aide
Windsor Elk Grove Care And Rehabilitation Center
Elk Grove, CALIFORNIA
11.2015 - 03.2019
- Tracked receipts, employee hours and inventory movements.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Reported and documented resident changes in consumption or behaviors.
- Distributed food during busy peak periods to drive customer satisfaction.
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
Produce Handler
David J. Elliot & Son
Courtland, CA
06.2013 - 09.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed daily orders with expert picking and packing of shipments.
Education
Bachelor of Science - Human Resources Management
CSU Sacramento
Sacramento, CA 08.2020 - Current
Associate of Science - Business Administration
Sacramento City College
Sacramento, CA 08.2017 - 05.2020
Associate of Science - Business Management
Sacramento City College
Sacramento, CA 08.2017 - 05.2020
Associate of Arts - Social Sciences
Sacramento City College
Sacramento, CA 08.2017 - 05.2020
Associate of Arts - Interdisciplinary Studies of Behavioral Sciences
Sacramento City College
Sacramento, CA 08.2017 - 05.2020
Skills
Business planning
Strategic decision-making
Financial administration
Client needs analysis
Flexible and Adaptable
Timeline
Bachelor of Science - Human Resources Management
CSU Sacramento
08.2020 - Current
Licensed Agency Producer
Farmers Insurance Agency
02.2020 - 04.2021
Associate of Science - Business Administration
Sacramento City College
08.2017 - 05.2020
Associate of Science - Business Management
Sacramento City College
08.2017 - 05.2020
Associate of Arts - Social Sciences
Sacramento City College
08.2017 - 05.2020
Associate of Arts - Interdisciplinary Studies of Behavioral Sciences
Sacramento City College
08.2017 - 05.2020
Lead Dietary Aide
Windsor Elk Grove Care And Rehabilitation Center
11.2015 - 03.2019
Produce Handler
David J. Elliot & Son
06.2013 - 09.2015