Summary
Overview
Work History
Education
Skills
Timeline
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RAFAEL RODRIGUEZ

Kissimmee,FL

Summary

  • Results-focused, Retail General Manager, and Warehouse Manager, offering 18 years of progressive leadership experience. Former manager of Geoffrey Beene, Bass Shoes, Izod, Phillips Van Heusen, and Calvin Klein stores. Developing large teams in high-velocity environments to transform staff into outstanding leaders. Demonstrates creativity and savviness critical to financial and operational success, offering a strong background in supervising and mentoring over 65 employees in exceptionally large distribution warehouse settings and retail stores. Talented in promoting safety, accuracy, and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with a high level of accuracy.

Overview

18
18
years of professional experience

Work History

Store Manager

Caleres/Famouse Footwear
Kissimmee, FL
11.2021 - Current
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Built customer relationships and provided superior customer service to boost sales.

Realtor Sales Associate

Legends Real Estate Professionals Inc.
Orlando, FL
01.2019 - Current
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements, and leases.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Researched and determined competitive market price.
  • Managing Real Estate team and focused on developing employees into productive, sales-driven people.

General Manager

Phillips Van Heusen, PVH
Orlando, FL
09.2007 - 10.2018
  • Manage 80million combined sales CK outlets Market
  • Conducted daily store operations, including opening and closing procedures, cashier supervision, inventory control, merchandising, and loss prevention.
  • Analyzed financial statements to identify areas for improvement.
  • Evaluated employee performance and provided feedback on a regular basis.
  • Identified potential risks within the store environment, and took corrective action when necessary.
  • Provided leadership during times of change or crisis situations within the store environment.
  • Selected new merchandise lines for introduction into the store based on market trends.
  • Organized monthly department meetings to discuss goals, objectives, and any changes in policy or procedure.
  • Coordinated with suppliers regarding order delivery dates and quantities required.
  • Trained employees on duties, policies, and procedures.
  • Recruited, interviewed, and hired qualified staff for open positions.
  • Supervised employees through planning, assignments, and direction.
  • Tracked monthly sales to generate reports for business development planning.
  • Administered employee discipline through verbal and written warnings.
  • Conducted employee evaluations to provide adequate feedback, and recognize quality performance.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delegated work to staff, setting priorities, and goals.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements, and sales or activity reports to measure productivity, or goal achievement.
  • Monitored progress by establishing plans, budgets, and measuring results.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Generated warehouse shipping documents, packing lists, and invoices.
  • Compiled, sorted, and filed records of product orders, business transactions, and other activities.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Managed day-to-day logistics operations, monitoring incoming deliveries, and overseeing JJ Keller D.O.T. requirements.
  • Supervised a staff of over 65 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Assessed needs, and allocated resources to meet demand.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Drafted budgets, monitored store, and warehouse costs.

Education

High School Diploma -

Continental Academy
Miami Beach, FL
05.2007

Associate of Science -

Valencia College
Orlando, FL

Skills

  • Sales development
  • Marketing development
  • Planning and coordination
  • Inventory management
  • Customer service
  • Performance improvements
  • Profit and loss accountability
  • Proficient in Microsoft Office
  • Stock management
  • Customer relations
  • Driving business growth
  • Microsoft Office
  • Loss prevention
  • Shrink reduction
  • Multitasking
  • Friendly, positive attitude
  • Leadership
  • Safety standards
  • Staff training and development
  • Database documentation
  • Logistics
  • Skilled in DOT requirements
  • Budget controls
  • People skills

Timeline

Store Manager

Caleres/Famouse Footwear
11.2021 - Current

Realtor Sales Associate

Legends Real Estate Professionals Inc.
01.2019 - Current

General Manager

Phillips Van Heusen, PVH
09.2007 - 10.2018

High School Diploma -

Continental Academy

Associate of Science -

Valencia College

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RAFAEL RODRIGUEZ