Rafael Rodriguez
Madison
Summary
Results-driven professional with a strong background in water management and data entry. Expertise in problem-solving, organization, and environmental compliance, leading to efficient project execution and improved team performance in fast-paced environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Lead Water Technician
Servpro of Milwaukee north
Milwaukee
01.2020 - 06.2026
- Organized and loaded work vehicle with project-specific equipment and supplies to ensure efficient project execution. Established staging areas and prepared environments to support project workflows. Executed carpentry repairs, including painting and drywall tasks, ensuring adherence to specifications and contributing to overall project quality. Performed duties based on crew chief directives and Servpro production standards. Facilitated two-way communication with crew chief and team regarding customer expectations. Completed end-of-job cleanup, ensuring a tidy and professional job site appearance to enhance customer satisfaction.
Data Entry Clerk
Dm World Transportion
Orlando
01.2019 - 02.2020
- Entered data into transportation management system accurately and efficiently.
- Maintained organized digital files for easy retrieval of shipping information.
- Assisted in tracking freight movements through internal software systems.
- Prepared reports on shipping schedules and inventory levels regularly.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Team Lead
Mad Max C-stores
Fond du Lac
04.2017 - 02.2018
- Trained new team members on customer service protocols and store policies.
- Supervised daily store operations and ensured efficient workflow.
- Resolved customer inquiries and complaints with effective communication skills.
- Conducted regular team meetings to discuss goals and updates.
- Managed inventory levels and coordinated restocking of merchandise.
- Implemented visual merchandising standards to enhance product displays.
Education
High School Diploma -
Grayslake Central High School
Grayslake, IL05-2014
Skills
- Water quality testing
- Environmental compliance
- Project management
- Technical troubleshooting
- Equipment maintenance
- Client relationship management
Languages
English
Professional
Spanish
Elementary
Certification
- UST
- WRT
- Dash (Next gear)
Timeline
Lead Water Technician
Servpro of Milwaukee north
01.2020 - 06.2026
Data Entry Clerk
Dm World Transportion
01.2019 - 02.2020
Team Lead
Mad Max C-stores
04.2017 - 02.2018
High School Diploma -
Grayslake Central High School