Rafael Roman
Mid Atlantic Property Maintenance
Philadelphia,PA
12
years of professional experience
Results-driven foreman with proven expertise in crew leadership, optimizing workflow, and enhancing productivity. Committed to maintaining safety standards and fostering effective communication within teams.
Work History
Foreman
1 Year 11 Months- Supervised daily operations, ensuring compliance with safety regulations and company standards.
- Coordinated team activities to optimize workflow and enhance productivity on job sites.
- Trained new employees on equipment usage, safety protocols, and operational procedures.
- Conducted regular inspections of tools and materials to maintain quality control.
- Implemented efficient work strategies that improved project completion times and resource allocation.
- Collaborated with management to identify areas for process improvement within operations.
- Maintained clear communication with clients regarding project progress and timelines.
- Monitored crew performance, providing feedback to promote skill development and efficiency.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
Manager
5 Years 11 Months- Supervised daily operations, ensuring adherence to quality and safety standards.
- Responsible for inventory management, unloading delivery trucks and stocking shelves to ensure products are organized and readily available.
- Streamlined inventory management processes, improving stock accuracy and reducing waste.
- Maintained the property by ensuring cleanliness, safety, and overall appearance.
- Trained and mentored team members on efficient service techniques and operational procedures.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
3 Years 8 Months- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction with food and service quality.
- Operated cash register efficiently, handling transactions accurately and maintaining a balanced drawer at end of shifts.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service efficiency.
- Maintenance
- Unloaded Trucks, stocked shelves
- organized Walk-in refrigerator and Walk-in Freezer
Education
High School Diploma
Skills
Workplace safety
Crew leadership
Attention to detail
Decision-making
Critical thinking
Effective communication
Teamwork and collaboration
Dedicated work ethic
Timeline
Foreman
Mid Atlantic Property Maintenance
09.2024 - 08.2026Read More
Manager
McDonald's Restaurant
10.2018 - 09.2024Read More
Crew Member
McDonald's Restaurant
02.2015 - 10.2018Read More
Mariana Bracetti Academy Charter School
High School Diploma
Read More