Rafael Santiago
Webster,MA
Summary
Proven track record of enhancing team productivity and safety at previous employers, demonstrating exceptional team building and machine operation skills. Achieved significant improvements by empowering team members and streamlining processes. Known for reliability, punctuality, and a positive attitude, consistently exceeding employer expectations.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Patrick Subaru
04.2019 - 02.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Team Leader
Jeffco Fibres
09.2017 - 04.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Machine Operator
Jeffco Fibres
07.2015 - 09.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
Associate Degree in Automotive Technology - Automotive
Porter And Chester
Worcester, MA10-2016
High School Diploma -
Doherty Memorial High
Worcester, MA05-2004
Skills
- Punctuality
- Safety awareness
- Customer service excellence
- Multitasking
- Team building
- Customer Relations
- Positive Attitude
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Automotive Technician
Patrick Subaru
04.2019 - 02.2021
Team Leader
Jeffco Fibres
09.2017 - 04.2019
Machine Operator
Jeffco Fibres
07.2015 - 09.2017
Associate Degree in Automotive Technology - Automotive
Porter And Chester
High School Diploma -
Doherty Memorial High
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