Rafael Jr Sarmiento
Tallahassee,Florida
Summary
Dedicated professional with extensive experience in enhancing business performance through resourceful and results-driven strategies. Expertise in leveraging technical skills to quickly adapt to diverse processes, driving efficiency and growth. Strong team player with a proven track record in meeting company objectives and increasing service value.
Overview
36
36
years of professional experience
Work History
EKG Technician
Tallahassee Memorial HealthCare
09.2025 - Current
- Participated in quality assurance reviews to ensure accuracy of data collection and reporting processes.
- Supervised and trained other cardiology technologists and students.
- Actively participated in weekly team meetings discussing new developments in cardiac monitoring technology
Parking Ambassador
City Of Tallahassee
06.2025 - 09.2025
- Facilitated smooth parking experiences for customers, ensuring compliance with city regulations.
- Monitored and enforced parking regulations, contributing to orderly traffic flow throughout the city.
- Identified maintenance discrepancies, promptly reporting them to the appropriate department for resolution.
- Documented issues to aid in efficient tracking of city maintenance requirements and improvements.
- Provided assistance to drivers in locating parking spots, enhancing overall customer satisfaction.
- Collaborated with city departments to address parking-related concerns, fostering community engagement and safety.
- Educated drivers on parking policies to reduce violations and enhance compliance across the city.
Receiving/Shipping CIerk
Infirmary Healty
10.2021 - 10.2022
- Ensured accurate documentation for all received packages and deliveries.
- Organized received items in designated areas, tracking all inventory changes.
- Prepared items for shipment, detailing contents and delivery logistics.
- Resolved discrepancies in shipping, storage, and receiving promptly and efficiently.
- Maintained an organized workspace for optimal efficiency and safety.
- Certified forklift operator, ensuring safe and effective material handling.
- Oversaw shipping operations ensuring timely and accurate dispatch of goods.
- Managed inventory control, maintaining optimal stock levels and reducing discrepancies.
- Coordinated with carriers to schedule pickups and deliveries, optimizing transportation routes.
- Trained new staff on shipping procedures and safety protocols to enhance team efficiency.
- Developed workflow improvements that streamlined packaging processes, reducing turnaround time.
- Monitored shipments for compliance with safety regulations and quality standards.
- Implemented tracking systems for real-time visibility of shipment status to stakeholders.
Site Supervisor
Allied Universal Security
08.2020 - 10.2021
- Enhanced site security by liaising with supervisors and security officers.
- Coached and recognized staff while managing discipline within empowerment range.
- Reduced incidents by overseeing safety and security at the location.
- Coordinated schedules with managers and teams to ensure efficient site operations.
- Ensured compliance with operational standards and OSHA regulations.
- Coordinated schedules and resource allocation to optimize workflow efficiency across multiple projects.
- Implemented process improvements that enhanced productivity and reduced operational delays on site.
- Managed subcontractor performance, ensuring quality standards were met and contractual obligations fulfilled.
- Mentored junior staff, fostering skill development and enhancing team performance through training initiatives.
Retire
Federal Bureau of Prisons Department of Justice
10.2019 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Service Technician
Aero Care Home Medical
06.2019 - 10.2019
- Ensured optimal functionality by setting up and maintaining DME medical equipment.
- Streamlined equipment selection and ordered necessary items for facilities.
- Coordinated timely delivery of equipment to users and facilities as needed.
- Delivered comprehensive training on equipment usage to end-users and staff.
- Maintained certifications and completed advanced training on serviced equipment and systems.
- Resolved service issues promptly through effective diagnostics and repairs.
- Diagnosed and repaired medical equipment, ensuring compliance with safety standards.
- Conducted routine maintenance checks to enhance reliability of home medical devices.
- Implemented quality control measures that improved service efficiency and client satisfaction.
- Managed inventory of medical supplies, optimizing stock levels and minimizing waste.
Pro-Service Sales
Lowe's
11.2018 - 06.2019
- Enhanced customer satisfaction by assisting with inquiries and product selection.
- Expanded customer base by servicing existing accounts and acquiring new ones.
- Designed impactful advertising and merchandise displays to boost sales.
- Informed customers about special pricing opportunities to maximize savings.
- Resolved customer concerns effectively, maintaining a calm and friendly demeanor.
- Delivered exceptional service, establishing strong relationships for future business opportunities.
Senior Clerk
Florida Department of Highway Safety and Motor Vehicles
02.2018 - 11.2018
- Optimized inventory accuracy by maintaining tracking systems and conducting regular audits.
- Enhanced supply distribution by organizing and dispatching tags, titles, and decals daily.
- Streamlined inventory dispatch, distribution, and collection processes to improve efficiency.
- Leveraged FRVIS shipping terminals to ensure timely and secure product delivery.
- Ensured office supply availability by restocking and placing timely orders for new items.
- Minimized customer waiting times by processing sales transactions promptly and efficiently.
Senior Officer Specialist, Customer Service Representative
Federal Bureau of Prisons
05.1990 - 09.2017
- Prevented loss of life and property during institutional disturbances and emergencies.
- Secured inmate housing units, ensuring safety and compliance with regulations.
- Utilized interpersonal communication and counseling to engage effectively with stakeholders.
- Interpreted information for Spanish-speaking inmates and staff, enhancing communication.
- Resolved customer concerns through knowledgeable and friendly service interactions.
- Received and inspected incoming products for accuracy, damage, or defects.
- Operated forklifts and pallet jacks safely, maintaining a zero-accident record.
- Moved and staged products efficiently, optimizing material handling processes.
Air Transportation Specialist E-6
USAF
01.2001 - 11.2015
- Achieved efficient cargo management by establishing detailed reporting procedures.
- Implemented safety measures for secure storage and handling of materials and equipment.
- Verified cargo and mail eligibility prior to aircraft transport.
- Reviewed and validated passenger travel authorizations for compliance and accuracy.
- Ensured safe military transport of cargo and passengers through effective logistics management.
- Conducted inspections of hazardous cargo, including chemicals and weaponry documentation.
- Coordinated air traffic operations ensuring timely and efficient transportation of personnel and cargo.
- Developed and implemented standard operating procedures enhancing operational safety and compliance.
- Managed logistics for airlift missions, optimizing resource allocation and flight schedules.
- Analyzed transportation data to identify process improvements, increasing overall efficiency of air operations.
- Mentored junior specialists on regulatory compliance and best practices in air transportation management.
- Oversaw inspections of aircraft and related equipment to ensure adherence to safety standards and protocols.
Education
Associate of Science - Logistics Materials Management
Community College of The Air Force
Montgomery, AL01.2015
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Package handling
- Warehousing operations
- Punctual and reliable
LANGUAGES
Fluent in Spanish/English
Spanish: Professional
INTERESTS
Activities, Combat Veteran Motorcycle Associate
Timeline
EKG Technician
Tallahassee Memorial HealthCare
09.2025 - Current
Parking Ambassador
City Of Tallahassee
06.2025 - 09.2025
Receiving/Shipping CIerk
Infirmary Healty
10.2021 - 10.2022
Site Supervisor
Allied Universal Security
08.2020 - 10.2021
Retire
Federal Bureau of Prisons Department of Justice
10.2019 - 08.2020
Service Technician
Aero Care Home Medical
06.2019 - 10.2019
Pro-Service Sales
Lowe's
11.2018 - 06.2019
Senior Clerk
Florida Department of Highway Safety and Motor Vehicles
02.2018 - 11.2018
Air Transportation Specialist E-6
USAF
01.2001 - 11.2015
Senior Officer Specialist, Customer Service Representative
Federal Bureau of Prisons
05.1990 - 09.2017
Associate of Science - Logistics Materials Management
Community College of The Air Force