Rafael Sosa
Whittier,CA
Summary
Adept Applications Engineer with a proven record at Hexagon Manufacturing Intelligence, specializing in optimizing customer satisfaction through technical support and PC-DMIS programming. Mentored junior engineers, enhancing team knowledge and productivity. Collaborative team player with a strong history of working effectively with colleagues to achieve shared goals. Skilled in machine learning and technical training, I excel in fast-paced environments, delivering tailored client solutions and fostering seamless technology adoption.
Overview
6
6
years of professional experience
Work History
Applications Engineer
Hexagon Manufacturing Intelligence
07.2018 - Current
- Optimized customer satisfaction by providing technical support and troubleshooting assistance.
- Evaluated third-party tools for integration into existing systems, ensuring compatibility and minimal disruption to workflows.
- Mentored junior engineers in best practices for software development, fostering a culture of continuous learning within the team environment.
- Served as a subject matter expert in various applications engineering topics, providing valuable insights during team discussions and decision-making processes.
- Provided training to end-users, facilitating seamless adoption of new technologies and applications.
- Delivered support training to help customers learn key features of applications.
- Developed and implemented personalized client solutions using PC-DMIS.
- Assisted with creation of user manuals.
- Proved successful working within tight deadlines and a fast-paced environment.
- Designed and implemented scalable applications for data extraction and analysis.
Education
High School Diploma -
La Mirada High Shool
La Mirada, CASkills
- Machine Learning
- Programming in PC-DMIS
- GD&T Interpretation of Drawings
- Reporting and Dimensioning per the Drawing
- Technical training on Best used Practices for Measuring
- Hand Tool Manual Inspection (Calipers, Micrometers, etc)
- Tempo Automated Cell Programming (Robotic Arm)
Timeline
Applications Engineer
Hexagon Manufacturing Intelligence
07.2018 - Current
High School Diploma -
La Mirada High Shool
Similar Profiles
Diwakar KhemaniDiwakar Khemani
Support Solutions Specialist at Hexagon Manufacturing Intelligence (ETQ)Support Solutions Specialist at Hexagon Manufacturing Intelligence (ETQ)
Jason ColeJason Cole
Assembly Technician at Hexagon Manufacturing IntelligenceAssembly Technician at Hexagon Manufacturing Intelligence
James JacksonJames Jackson
Manager - Application Engineering - Central Region at Hexagon Manufacturing IntelligenceManager - Application Engineering - Central Region at Hexagon Manufacturing Intelligence
Alexander PawzunAlexander Pawzun
Field Service Engineer at Hexagon Manufacturing IntelligenceField Service Engineer at Hexagon Manufacturing Intelligence
Jennsy VillavicencioJennsy Villavicencio
Transportation Planner at JitsuTransportation Planner at Jitsu