Rafael Tates
Brooklyn
Summary
Actively seeking a challenging position with the opportunity for professional growth based on performance.
Overview
7
7
years of professional experience
Work History
Barista
Juice Press
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Supervisor
Starbucks
10.2017 - 08.2022
- Company Overview: Starbucks is a global coffee company and coffeehouse chain
- Trained new partners positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Executed store operations during scheduled shifts
- Organizes opening and closing duties as assigned
- Deploy partners so that they are in the right place at the right time to better serve the customers
- Managed inventory
- Follow cash management procedures
- Ran day to day operations for the business
- Starbucks is a global coffee company and coffeehouse chain
Education
Associates Degree - Business Management, Concentration in Functional & Project Management
BMCC
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Key Qualifications
- Experience of 5 years of sales in a customer focused environment.
- Enthusiastic and self-motivated.
- Excellent communication and interpersonal skills.
- Computer skills: Microsoft Word, Excel, PowerPoint
- Language: Fluent in Spanish
Timeline
Barista
Juice Press
08.2022 - Current
Shift Supervisor
Starbucks
10.2017 - 08.2022
Associates Degree - Business Management, Concentration in Functional & Project Management
BMCC
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