Summary
Overview
Work History
Education
Skills
Spanish English
Languages
Timeline
Generic

Rafael Taveras

Queens,NY

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Technical

Aster Communications
08.2005 - 09.2015
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.

Education

High School Diploma -

Institute Politecnico Mexico
07.2005

Skills

  • Desktop Support
  • Service Schedule Coordination
  • Report Preparation
  • Component Replacement
  • Device Installation
  • LAN/WAN

Spanish English

 

perfect Spanish   Intermediate English

Languages

English
Elementary
español
Full Professional

Timeline

Technical

Aster Communications
08.2005 - 09.2015

High School Diploma -

Institute Politecnico Mexico
Rafael Taveras