Rafael Valle
Laredo
Summary
Results-driven analyst with deep understanding of high risk environments. Known for comprehensive risk assessment and effective threat mitigation strategies. Focused on team collaboration and achieving results, reliably adapting to changing needs. Proficient in data analysis and regulatory compliance, embodying integrity and precision.
Overview
16
16
years of professional experience
Work History
BSA High Risk Analyst
IBC Bank
12.2023 - 06.2025
- Analyzed high-risk cases to identify potential threats and mitigate vulnerabilities.
- Developed risk assessment frameworks to enhance decision-making processes across departments.
- Collaborated with cross-functional teams to implement compliance strategies and reduce risk exposure.
- Conducted comprehensive audits of operational processes, ensuring adherence to regulatory standards.
AML Analyst
IBC Bank
12.2022 - 12.2023
- Analyzed financial transactions to identify suspicious activities and mitigate compliance risks.
- Conducted thorough investigations on flagged accounts, ensuring adherence to regulatory guidelines.
- Collaborated with cross-functional teams to enhance AML policies and procedures for improved efficiency.
- Developed comprehensive reports detailing findings and recommendations for senior management review.
Owner / Operator
Chopchop Rolled Ice Cream
01.2020 - 10.2022
- Directed daily operations, optimizing workflows to enhance efficiency and productivity.
- Implemented cost-saving measures, reducing overhead while maintaining service quality.
- Developed training programs for staff, improving team performance and customer satisfaction.
- Established vendor relationships, negotiating favorable terms to enhance supply chain management.
- Analyzed market trends, adjusting business strategies to meet changing customer demands.
- Oversaw financial management, ensuring accurate budgeting and forecasting for sustainable growth.
- Streamlined inventory processes, minimizing waste and improving stock availability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Company Operations Manager
Mobile Addiction
05.2019 - 02.2021
- Streamlined operational processes to enhance efficiency and reduce turnaround time.
- Led cross-functional teams to implement strategic initiatives, improving overall productivity.
- Developed and monitored key performance indicators to track operational success and identify areas for improvement.
- Coordinated supply chain management efforts, ensuring timely delivery of resources and materials.
Manager / Electronics Repair Technician
uBreakiFix
07.2016 - 03.2019
- Repaired computers (Laptop, PC, iMac, MacBook), Android cellular devices, Apple cellular devices and iPads as well as many other electronic devices.
- Resolved complex customer issues by employing advanced troubleshooting techniques effectively.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Implemented inventory management systems to streamline parts ordering and reduce overhead costs.
- Conducted interviews and provided training for new hires.
- Coordinated cross-functional teams to execute promotional campaigns and drive sales growth.
- Installed and troubleshoot computer peripherals throughout the company.
- Fostered a positive work environment through effective communication and team-building initiatives.
Key-op, Shop mechanic
Checko’s Printing
02.2011 - 07.2016
- In charge of repairing production equipment (office printers, copy machine, oversize printers, folding machines, binders, etc.).
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Mentored junior mechanics on best practices for troubleshooting and repair techniques.
- Implemented preventive maintenance schedules, reducing downtime and repair costs significantly.
- Collaborated with parts suppliers to ensure timely procurement of necessary components for repairs.
- Kept a full inventory of mechanical parts in an organized manner to prevent loss of production in case a machine needed repairs.
- Assisted in the production area when needed and provide customer service.
Inventory
BestBuy
11.2010 - 02.2011
- Seasonal work in the inventory department. Assisted customers on the retail floor as well as assorting inbound products afterwards.
- Tracked stock using company inventory management software.
- Monitored inventory, keeping necessary supplies on hand.
E-Commerce Customer Service
The Soccer Factory
05.2009 - 07.2010
- Appointed to be the lead in the E-Commerce department at the retail location.
- Helped build ecommerce website including SEO strategies, coding, inventory updates, and fulfillment.
- Analyzed website performance metrics, identifying areas for improvement and optimization.
- Led project initiatives to redesign website layout, enhancing user experience and navigation efficiency.
- Oversaw email marketing campaigns to grow subscriber lists and improve open rate performance metrics.
Education
Bachelors of Science - Business Administration with a concentration in Information Systems
University of the Incarnate Word
01.2019
Skills
- Microsoft Excel
- Business intelligence
- Economic forecasting
- Data interpretation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Decision-making
- Analytical thinking
- Business analysis
Languages
English
Spanish
Timeline
BSA High Risk Analyst
IBC Bank
12.2023 - 06.2025
AML Analyst
IBC Bank
12.2022 - 12.2023
Owner / Operator
Chopchop Rolled Ice Cream
01.2020 - 10.2022
Company Operations Manager
Mobile Addiction
05.2019 - 02.2021
Manager / Electronics Repair Technician
uBreakiFix
07.2016 - 03.2019
Key-op, Shop mechanic
Checko’s Printing
02.2011 - 07.2016
Inventory
BestBuy
11.2010 - 02.2011
E-Commerce Customer Service
The Soccer Factory
05.2009 - 07.2010
Bachelors of Science - Business Administration with a concentration in Information Systems
University of the Incarnate Word
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