Summary
Overview
Work History
Skills
Certification
Volunteer Positions
Timeline
Generic

Daynia Johnson-Vasquez

Philadelphia,PA

Summary

Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.

Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Regional Manager

4Kids Wear
11.2024 - Current
  • Oversee multi-location operations for a growing children’s clothing boutique, with a focus on driving sales, brand presence, and operational excellence.
  • Develop and execute marketing strategies to increase customer engagement and retail visibility.
  • Lead recruitment, training, and performance management for store managers and staff, fostering a high-performing, service-oriented culture.
  • Manage inventory levels, vendor relationships, and merchandising standards to ensure consistency and profitability.
  • Analyze financial data and provide regular reporting on revenue growth, sales trends, and operational performance.

Commercial Assistant Property Manager

CarGroup Holdings LLC
04.2022 - 04.2024
  • Maintained open communication with branches nationwide, ensuring effective service requests and coordinating repairs.
  • Assisted Vice President with property management tasks, including construction, bidding, scheduling, and job oversight.
  • Fostered strong vendor and subcontractor relationships for efficient workflow.
  • Supported vendor correspondence, contract drafting, and tenant improvement projects.
  • Negotiate lease/contracts with contractors in a prompt and reliable manner for the president to sign.
  • Collect receivable accounts and handle operating expenses.
  • Accomplish financial report periodically on financial performance.
  • Managed the facility budget, including procurement, vendor relationships, and overseeing maintenance contracts to support organizational operations.

Director of Operations

Trinity Christian Church
09.2015 - 03.2022
  • Collaborated on long-term planning for the church outreach programs growth.
  • Managed the facility budget, including procurement, vendor relationships, and overseeing maintenance contracts to support organizational operations.
  • Connected clients with educational programs and support services to address employment barriers and foster career growth.
  • Assisted Human Resources in overseeing employee policies and procedures, ensuring compliance with organizational guidelines and regulations.
  • Supported staff in facilities, cleaning, and reception areas, fostering a positive and productive work environment.

Retail Trainer

Lord & Taylor
08.2014 - 08.2020
  • Developed sales training programs with Store Managers and HR Director.
  • Implemented training initiatives across retail operations.
  • Conducted on-the-job training in product knowledge and customer experience.
  • Coached on-the-job training on best practices and effective methods for upselling products and providing excellent customer care.
  • Worked with Retail Operations leadership (managers/regional managers) to identify and address organizational learning needs.
  • Reported performance issues to the Learning and Development Manager and provided recommendations for improvement.

Property Manager

Washington Property Management
09.2012 - 08.2015
  • Managed daily operations of a diverse property portfolio.
  • Conducted property inspections and coordinated repairs.
  • Supervised security measures, such as locks, ensuring the safety and well-being.
  • Developed preventative maintenance policies, proactively addressing maintenance needs to minimize disruptions and maintain property value.
  • Established efficient communication channels for reporting repairs and emergencies, ensuring prompt resolution and tenant satisfaction.
  • Effectively managed all property personnel, including landscapers, cleaning crews, and contractors, overseeing their performance and ensuring quality service delivery.
  • Maintained and updated comprehensive property records, diligently documenting expenses, invoices, and receipts to support fiscal management and reporting.
  • Cultivated positive relationships with renters and tenants, fostering a supportive and responsive environment, and addressing their concerns and inquiries promptly.

Program Coordinator

MLK
08.2006 - 09.2012
  • Oversaw program goals, reports, and performance.
  • Implemented evaluation methods and supervised staff.
  • Organized after-school events and supported positive relationships with the community.
  • Conducted intake sessions to orient job seekers and employers to services offered, providing coaching and guidance on available resources and technology.
  • Administered individual and group assessments to evaluate service needs, finding employment potential and matching job seekers with relevant opportunities.
  • Referred job seekers to employers for potential job placements, based on the alignment of qualifications and employer requirements.

Director of Admissions

Astrodome Dental Career
07.2003 - 07.2006
  • Supervised and managed admissions personnel.
  • Designed promotional literature for admissions recruiting.
  • Ensured compliance with GAO regulations and employment laws.

Program Coordinator

GCA
09.2000 - 06.2003
  • Developed a nurturing environment for children and oversaw daily operations.
  • Conducted job interviews and supervised staff.
  • Managed facility, staff, daily operations, and program activities.

School Teacher

ST. Ignatius School
09.1999 - 06.2000
  • Planned and implemented lesson plans based on curriculum subject.
  • Integrated technology and interactive methods to foster critical thinking, creativity, and problem-solving skills.
  • Checked student progress through regular assessments, homework, projects, and classroom participation.
  • Provided individual support and mentorship to ensure academic and social growth.
  • Prepared students for high school transition by emphasizing study skills, leadership, and responsibility.

Regional Director of Operations

Wonderland Academy
09.1993 - 06.2000
  • Managed employment applications, staff onboarding, and payroll processing to ensure efficient HR operations.
  • Designed and implemented educational programs, fostering academic growth, and ensuring alignment with the school goals.
  • Supervised and supported staff, overseeing daily operations and maintaining accurate accounting and financial records.
  • Conducted client visits in various homes and observing and reporting client behavior to the school social worker.
  • Prepared and maintained comprehensive records, reports, and forms.

Leasing Consultant

Apartment Temporaries, Inc.
06.1993 - 06.2000
  • Conducted property tours and managed leasing processes.
  • Ensured the readiness of the office, model units, club rooms, and vacant units, meticulously preparing them to highlight the property's features and amenities.
  • Conducted property tours, providing personalized and informative presentations of available rental units to prospective tenants.

Student Recruiter

Lincoln Technical Institute
08.1990 - 09.1993
  • Identified, engaged, and recruited prospective students through targeted outreach strategies, presentations, and events.
  • Conducted one-on-one consultations to assess candidates’ educational goals, qualifications, and interests to align them with appropriate programs.
  • Developed and maintained relationships with high school counselors, community organizations, and other referral sources to generate leads.
  • Delivered persuasive and informative presentations on institutional offerings to diverse audiences, including students and families.
  • Managed applicant pipelines, ensuring timely follow-ups and coordination of interviews, tours, and enrollment processes.
  • Collaborated with cross-functional teams, including admissions and marketing, to achieve enrollment targets.

Skills

  • Marketing knowledge
  • Time management skills
  • Performance Tracking
  • Excellent phone etiquette
  • Competitor Analysis
  • Effective negotiation
  • Operations Management
  • Relationship Building
  • Goal Minded
  • Vendor Management
  • Risk Management
  • Market Analysis
  • Team Leadership
  • Property Maintenance
  • Communication and Negotiation
  • Organization and Time Management
  • Customer Service
  • Financial Management
  • Contract and Legal Compliance
  • Leasing and Marketing
  • Tenant Relations
  • Property Management
  • Event Planning
  • Business Management
  • Project Management
  • Budgeting
  • Facilities Maintenance
  • Leadership
  • Program Management
  • Operations management
  • Cross-functional coordination
  • Supply chain optimization
  • Delegation
  • Performance management
  • Corporate communications
  • Management
  • Budget administration
  • Business administration
  • Policy development
  • Marketing
  • Business forecasting
  • Personnel development

Certification

  • Real Estate Certificate
  • Negotiating Certificate
  • Real estate development certification
  • Public Speaking Certification

Volunteer Positions

  • Vice President, HOA Board
  • Career Gear
  • Special Olympics

Timeline

Regional Manager

4Kids Wear
11.2024 - Current

Commercial Assistant Property Manager

CarGroup Holdings LLC
04.2022 - 04.2024

Director of Operations

Trinity Christian Church
09.2015 - 03.2022

Retail Trainer

Lord & Taylor
08.2014 - 08.2020

Property Manager

Washington Property Management
09.2012 - 08.2015

Program Coordinator

MLK
08.2006 - 09.2012

Director of Admissions

Astrodome Dental Career
07.2003 - 07.2006

Program Coordinator

GCA
09.2000 - 06.2003

School Teacher

ST. Ignatius School
09.1999 - 06.2000

Regional Director of Operations

Wonderland Academy
09.1993 - 06.2000

Leasing Consultant

Apartment Temporaries, Inc.
06.1993 - 06.2000

Student Recruiter

Lincoln Technical Institute
08.1990 - 09.1993

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Daynia Johnson-Vasquez