Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rafael Vazquez

Kingman,AZ

Summary

Dependable professional with a strong track record in task completion across diverse environments. Proficient in manual labor and equipment operation, ensuring a clean and organized workspace. Committed to safety and continuous learning, adapting to changing demands with ease. Demonstrates excellent communication, multitasking, and prioritization skills, ready to enhance team performance.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager

Family Dollar
Kingman, Arizona
09.2019 - Current
  • Supervised and trained staff
  • Developed and implemented sales strategies
  • Maintained inventory levels and ordered products
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Department Manager

Walmart
Kingman, Arizona
10.2016 - 07.2018
  • Managed inventory and ordered products
  • Provided excellent customer service
  • Trained new employees
  • Worked closely with sales associates to complete tasks.
  • Ensured compliance with all safety regulations in the workplace.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Resolved customer complaints regarding product availability or pricing discrepancies.
  • Maintained store displays
  • Stocked shelves and organized inventory
  • Checked product quality to ensure freshness and usability.
  • Assisted customers with locating desired items on the sales floor.

Support Manager

Walmart
Anaheim, California
06.2010 - 10.2016
  • Trained new employees on company policies and procedures related to customer service.
  • Resolved escalated customer complaints in a timely manner.
  • Developed strategies to maximize sales and profitability.
  • Ensured compliance with safety regulations and company policies.
  • Created nightly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Assessed operational efficiency of the store's departments.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Established store tactics and strategies to achieve operational performance and sales goals.

Education

High School Diploma -

San Jacinto High School
San Jacinto, CA
05-2006

Skills

  • Inventory management
  • Cash handling
  • Customer complaint resolution
  • Shift scheduling
  • Time management
  • Effective communication
  • Store operations
  • Hiring and training
  • Store opening and closing
  • Sales strategies
  • Verbal and written communication
  • Team building and leadership
  • Upselling and cross selling
  • Problem solving
  • Customer service management
  • Multitasking

References

Drake Hanson  

• Relationship: Co-worker/ A Store Manager at Family Dollar 

 • Phone Number: (928) 715-1151  

• Email: drake.hanson1997@gmail.com  

Nancy Ronquillo  

• Relationship: Sister 

 • Phone Number: (928) 263-0893  

• Email: Nancyronquillo16@gmail.com

Timeline

Assistant Store Manager

Family Dollar
09.2019 - Current

Department Manager

Walmart
10.2016 - 07.2018

Support Manager

Walmart
06.2010 - 10.2016

High School Diploma -

San Jacinto High School

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