Rafael Velazquez Medina
Pensacola,Florida
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sea Man
USCG
Pensacola, Florida
02.2022 - Current
- Translator
- Search and rescue
- Mariner law enforcement
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Customer Service Manager
Walmart
Hatillo, Puerto Rico
06.2012 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Monitored staff performance to ensure adherence to customer service standards.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Evaluated employee job performance and motivated staff to improve productivity.
Education
Associate of Applied Science - Nurse
Universal Technology College of Puerto Rico
Aguadilla, PR05-2016
Skills
- Multitasking
- Collaboration
- Critical Thinking
- Problem-Solving
- Verbal Communication
- Leadership
- Active Listening
- Dependable and Responsible
- Attention to Detail
- Decision-Making
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- CPR Certificate
- CDL License
References
References available upon request.
Timeline
Sea Man
USCG
02.2022 - Current
Customer Service Manager
Walmart
06.2012 - Current
Associate of Applied Science - Nurse
Universal Technology College of Puerto Rico
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