RAFAEL WARFIELD
JACKSONVILLE,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Supervisor
Kings&Queen Jantorial
01.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Supervisor
RJ Pressure Washing & Mobile Detailing
01.2015 - 01.2019
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FL06.2007
Skills
- Collaborate Cross-Functionally
- Employee Performance Management
- Player Engagement
- Workflow Monitoring
Timeline
Supervisor
Kings&Queen Jantorial
01.2019 - Current
Supervisor
RJ Pressure Washing & Mobile Detailing
01.2015 - 01.2019
High School Diploma -
Sandalwood High School
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