Rafael Zamudio
Portland,OR
Summary
Customer service professional focused on consistent performance, strong communication, and dependable execution. Experienced in fast-paced environments, with a record of completing assigned tasks to meet short- and long-term goals.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Inventory Control Coordinator
PROV PORTLAND MEDICAL CENTER
10.2021
- Optimized par and perpetual supply locations to enhance inventory accuracy and accessibility
- Analyzing supply usage, adjusting supply levels and reducing obsolete products for over 10 departments, including the Emergency, Critical Care, OR and Maternity/NICU.
- Plans, schedules and builds new supply rooms by establishing product needs and timelines with department leadership
- Work with core leaders to determine appropriate backorder substitutions for items on MBO
- Handle product recalls and product conversions
- Conducted inventory counts in storeroom, correcting discrepancies and investigating previous transactions for accuracy
- Resolve shipping discrepancies, miss-shipments, and initiate returns
SUPPLY CHAIN TECH
PROV PORTLAND MEDICAL CENTER
11.2019 - Current
- Updated stock visibility for caregivers by providing real-time information on inventory levels and special item orders.
- Collaborated with inventory control to resolve ordering issues and backorders, sourcing replacement items and informing caregivers.
- Ordering and delivering supplies to various hospital floors
- Ensured efficient storage of stock for easy access. in appropriate location in storeroom
- Assisted caregivers by delivering customer service regarding out-of-stock items and unfamiliar products, ensuring continuity of care.
- Supported inventory control by completing projects and tasks.
MAINTENANCE
UNITED STATES POSTAL SERVICE
01.2019 - 10.2019
- Repaired or replaced parts on machines, ensuring optimal functionality and reducing downtime
- Routine maintenance on mail processing equipment to ensure proper functionality
- Conducted exterior maintenance of facility, maintaining a presentable environment for customers and associates
- Cleaning of work areas to minimize hazards and provide a safe work environment
- Sealed and resealed office flooring, preventing damage and improving overall appearance
LOGISTICS COORDINATOR
GEORGIA PACIFIC NWSC
06.2017 - 11.2018
- Checked drivers in for appointments to facilitate timely loading
- Directed drivers to appropriate locations based on item availability in warehouse
- Check drivers in for appointments
- Check drivers out when done loading and prepare paperwork
- Direct workflow for warehouse workers
- Report any discrepancies in product received from barges
- Ran inventory reports twice daily to maintain adequate stock levels for customer orders and internal transfers
- Checked appointment information to ensure readiness and identified any shortages promptly.
RECONDITIONING ASSOCIATE 4
CARMAX AUTO SUPERSTORES INC
06.2012 - 03.2017
- Conducted final inspection of vehicles, confirming readiness for sale.
- Interior and exterior detailing
- Receiving and shipping inventory
- Facilitated cross-department collaboration, improving workflow efficiency.
- Training and mentoring new associates
- Coordinated employee schedules, maintaining adequate coverage for all shifts.
- Provide written and verbal feedback
- Daily reconciliation report
TEAM MEMBER
MCDONALD'S
08.2010 - 03.2011
- Took orders and served food efficiently at drive-thru to enhance customer satisfaction
- Processed cash and card payments with precision to ensure accurate transactions
- Executed meal preparation according to recipes to maintain quality and consistency
- Completed routine maintenance tasks
- Drive Thru
Education
BACHELOR OF SCIENCE - BUINESS ADMINISTRATION
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Hooksett, NH06-2029
Associate of Arts - GENERAL STUDIES
MODESTO JUNIOR COLLEGE
MODESTO01-2011
High School Diploma -
RIVERBANK HIGH SCHOOL
Riverbank, CA05-2010
Skills
- Inventory control
- Inventory management
- Inventory Optimization
- Inventory counts
- Cycle counts
- Discrepancy analysis
- Inventory reconciliation
- Discrepancy resolution
- Data management
- Data analysis
- Data Management Tools
- Forecasting trends
- Demand forecasting
- Supply chain management
- Supply chain
- Logistics Management
- Logistics planning
- Logistics coordination
- Shipping coordination
- Order management
- Order processing
- Strategic purchasing
- Vendor management
- Stocking and organization
- Stock rotation
- Inventory organization
- Inventory Analytics
- Audit processes
- Compliance management
- Process implementation
- Analytical decision-making
- Problem solving
- Project management
- Operations
- Handheld scanning
- Microsoft Excel
- MS office
- Cycle counting
- Warehouse organization
- Records management
- Error adjustments
- Patient Support
- Purchasing management
- Demand forecasting
- Supply chain management
- Warehouse organization
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Inventory Control Coordinator
PROV PORTLAND MEDICAL CENTER
10.2021
SUPPLY CHAIN TECH
PROV PORTLAND MEDICAL CENTER
11.2019 - Current
MAINTENANCE
UNITED STATES POSTAL SERVICE
01.2019 - 10.2019
LOGISTICS COORDINATOR
GEORGIA PACIFIC NWSC
06.2017 - 11.2018
RECONDITIONING ASSOCIATE 4
CARMAX AUTO SUPERSTORES INC
06.2012 - 03.2017
TEAM MEMBER
MCDONALD'S
08.2010 - 03.2011
BACHELOR OF SCIENCE - BUINESS ADMINISTRATION
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Associate of Arts - GENERAL STUDIES
MODESTO JUNIOR COLLEGE
High School Diploma -
RIVERBANK HIGH SCHOOL