Rafaela Holloway
New York,NY
Summary
Skilled in crisis management, dedicated to effectively addressing caregiving challenges. Goal is to ensure quick and empathetic responses to client and family needs. Utilize expertise to provide supportive and nurturing environment for those under care, promoting well-being and comfort.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Founder
Perfect Choice Senior Care Age
04.2020 - 06.2024
- Led operations for senior care agency, enhancing client satisfaction and optimizing resources
- Implemented strategic plans, achieving measurable growth in client base and service quality
- Developed comprehensive care programs, improving patient outcomes and staff efficiency
- Fostered collaborative team environment, boosting employee engagement and service delivery
Care Giver
Comfort Care Agency
02.2017 - 01.2020
- Provided personal care, enhancing client well-being and fostering strong relationships
- Supported elderly clients in daily activities, boosting independence and quality of life
- Built rapport with clients, ensuring emotional support and companionship for satisfaction
- Meticulously documented client health changes, ensuring seamless communication with healthcare professionals for optimal care coordination
Founder
Strivers Group Inc
02.2015 - 06.2016
- Managed inter-departmental communication, enhancing workflow efficiency
- Established client paperwork procedures, improving tracking accuracy
- Facilitated collaboration among managers, boosting operational cohesion
- Pioneered cross-departmental communication strategies, enhancing workflow efficiency and fostering an collaborative environment
Child Care
Self Employed
12.2010 - 01.2015
- Nurtured children's development through engaging activities, fostering social skills and emotional growth
- Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
- Served as a reliable source of support for families in need of child care, consistently demonstrating professionalism and dedication to the well-being of each child.
- Enhanced parent satisfaction with childcare services by regularly communicating progress updates and addressing concerns.
Education
High School -
Immaculata High School
New York, NY06.1983
Skills
- Crisis Management
- Caregiver Training
- Food Prep
- Cooking
- Light Cleaning
- Client Evaluation
- Communication
- Workflow Management
- Paperwork Processing
Certification
- Caregiver Training Certificate, Jun2020
- Caregiver Training University
Languages
Spanish
Timeline
Founder
Perfect Choice Senior Care Age
04.2020 - 06.2024
Care Giver
Comfort Care Agency
02.2017 - 01.2020
Founder
Strivers Group Inc
02.2015 - 06.2016
Child Care
Self Employed
12.2010 - 01.2015
- Caregiver Training Certificate, Jun2020
- Caregiver Training University
High School -
Immaculata High School
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