Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Job Analyst
Focke & Co.
02.2013 - Current
Enter and creation of rebuild orders, Job costing, Analyze and invoice completed jobs for the Rebuild department, Rebuild area quarterly and monthly management reports, Daily work with customer maintenance programs, Assist Technical Support Manager, Assist customers on questions and projects, Rebuild shop documentation and internal information updates, Work shop documentation processing, Maintenance schedule, Container cost reports, Perform duties and assignments as directed by manager
Assistance Branch Manager
OneMain Financial
03.2005 - 01.2013
Outstanding background of leadership including increasing annual efficiencies for multiple product lines and service organizations across the organization, Frequent and interactive contact with customers, Service customer accounts before, during, and after sale, Motivated achiever with over 20 years of significant, progressive experience in the banking industry, focusing on multi-lingual, multi-cultural client-based applications, customer development, and small business projects, Creative thinker and analytical problem-solver with demonstrated ability to manage client projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments, using an in-depth analysis of creditability, and Cost control, Approve loans with skilled coordination resulting in the successful development of client projects with applicable insurance products, Strong organization, interpersonal, customer service and communication skills, Demonstrated talent for learning and utilizing new technologies
Education
Higher Technician In Administration And Commercial Services - Business Administration And Management
Antonio Jose De Sucre Technology University
06.1987
Skills
Problem-Solving
Analytical
Decision-Making
Full external and internal customer service
Public effective treatment
Team Work
Changes adaption capability
Personnel supervision
Work under pressure
Financing services and product handling
Attending inbound and outbound calls
SAP
Excel
Training
Conflict Resolution
Management Skills
Excel
Microsoft Access
Making Decisions
Interpersonal Communications
Business Writing
Time Management
Languages
Spanish
English
Timeline
Job Analyst
Focke & Co.
02.2013 - Current
Assistance Branch Manager
OneMain Financial
03.2005 - 01.2013
Higher Technician In Administration And Commercial Services - Business Administration And Management
Antonio Jose De Sucre Technology University
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