Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Arturo Gonzalez

Homestead

Summary

Maintenance Supervisor with approximately one year of experience and two years as a technician in multifamily properties, currently in charge of a 390-unit complex for RAM Partners. Expert in executing work orders related to HVAC, plumbing, electrical, drywall, pool maintenance, and preventative tasks, major projects, and tasks on the property. Proven skills in team leadership, vendor management, and efficient resource coordination. Strong focus on quality of service, attention to detail, and rapid resolution of technical issues. With a proven track record at Wesley Apartment Homes, I excel at problem resolution, improving team efficiency by over 60%. My strong problem-solving skills and effective communication foster positive working relationships, ensuring high levels of customer satisfaction and operational excellence. Skilled maintenance technician who develops schedules and oversees equipment operations. Committed to providing excellent customer service through a warm welcome.

Overview

5
5
years of professional experience

Work History

Maintenance Supervisor

RAM Partners LLC
10.2024 - Current
  • Supervised maintenance staff, ensuring timely completion of repairs and upkeep tasks.
  • Implemented preventive maintenance schedules to enhance equipment reliability and performance.
  • Coordinated vendor relationships for procurement of supplies and services, optimizing cost efficiency.
  • Trained team members on safety protocols and best practices to minimize workplace hazards.
  • Conducted regular inspections to identify maintenance needs, prioritizing projects based on urgency.
  • Developed standard operating procedures for maintenance processes, improving workflow consistency.
  • Assisted in budget planning for maintenance operations, aligning expenditures with organizational goals.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Supervised 3 employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Tracked and managed department costs for good budget adherence.
  • Negotiated contracts with vendors for cost-effective materials procurement.
  • Contributed to development, implementation, and execution of maintenance programs.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Maintenance Technician

Wesley Apartment Homes
02.2023 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Developed and implemented strategies to improve maintenance processes.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
  • Implemented cost-saving measures by identifying opportunities for energy efficiency improvements.
  • Replaced worn or broken parts on machines and equipment.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Replaced bearings, pump seals and packing.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
  • Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
  • Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
  • Performed installations of new pool equipment, ensuring seamless integration into existing systems.
  • Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
  • Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Tested systems, noting issues and completing preventive maintenance.

Plumbing Technician

SUNTECH PLUMBING
10.2022 - 01.2023
  • Installed, repaired and maintained water, gas and sewer systems.
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
  • Documented cost of plumbing repairs and kept precise records of time and material.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
  • Studied building plans and working drawings to determine work aids required and sequence of installations.
  • Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
  • Inspected sewers and piping systems to assess quality and condition.
  • Filled pipe systems with water and air to determine location of leaks.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Prepared budgets and estimated costs for potential work on piping systems.

Driver

TRUCK
07.2022 - 10.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.

Handyman Assistant

JOSE ALBERTO
04.2022 - 07.2022
  • Removed and repaired carpet and wood flooring.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for [Number] square foot facility.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Followed safety protocols on job sites.

Informatics Engineer

CUBA
05.2020 - 03.2022
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Managed and monitored installed systems for highest level of availability.
  • Designed and implemented system security and data assurance.
  • Managed use of various types of databases and configured, installed and upgraded new ones.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.

Education

Associate of Science -

UNIVERSITY

GED -

EPA MAINSTREAM ENGINEERING HVAC TECHNICIAN CERTIFI
02.2023

High School Diploma -

CUBA
2015

Certificate -

HD Supply Accelerate
Miami, FL
01-2025

Skills

  • Route Management
  • Luggage Assistance
  • Safety Management
  • Referral Generation
  • Mileage and Service Logs
  • Driver Relations
  • Intuit QuickBooks
  • Transportation Regulations
  • Utilization Optimization
  • Weight Limits
  • Microsoft Word
  • Assessing Conditions
  • Equipment Monitoring
  • Inspecting Trucks
  • Driving and Transportation
  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting
  • Tool management
  • Equipment Repair
  • Hand Tools Expertise
  • Plumbing
  • Lockout and tagout procedures
  • Power Tools Proficiency
  • Drywall Repair
  • Electrical Panels
  • Organizational ability
  • Door hardware
  • Blueprint and schematic understanding
  • Hydraulic systems
  • HVAC Systems
  • Industrial Equipment
  • Equipment Installation
  • Parts Replacement
  • Staff Management
  • Customer Service
  • Decision-Making
  • Logistics Management
  • Positive working relationships
  • Written and verbal communication
  • Training and mentoring
  • Site Inspections
  • Facility Management
  • Regulations and compliance
  • Client Advocacy
  • Team supervision
  • Facilities maintenance
  • Maintenance recordkeeping
  • Work order management
  • Inventory monitoring
  • Employee performance evaluation
  • Pool maintenance

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Maintenance Supervisor

RAM Partners LLC
10.2024 - Current

Maintenance Technician

Wesley Apartment Homes
02.2023 - Current

Plumbing Technician

SUNTECH PLUMBING
10.2022 - 01.2023

Driver

TRUCK
07.2022 - 10.2022

Handyman Assistant

JOSE ALBERTO
04.2022 - 07.2022

Informatics Engineer

CUBA
05.2020 - 03.2022

GED -

EPA MAINSTREAM ENGINEERING HVAC TECHNICIAN CERTIFI

High School Diploma -

CUBA

Associate of Science -

UNIVERSITY

Certificate -

HD Supply Accelerate

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