Rafael D. Lara
San Antonio,TX
Summary
Adaptable Customer Service Professional experienced in enhancing operational efficiency and client satisfaction. Delivered quality workmanship and ensured safety compliance through strong analytical and communication skills. Committed to continuous learning and fostering team success.
Overview
19
19
years of professional experience
Work History
Uber Driver
Uber
2024.05 - Current
- Provided safe and reliable transportation for passengers across various locations.
- Navigated efficiently using GPS technology to optimize routes and reduce travel time.
- Maintained high ratings through excellent customer service and timely communication.
- Conducted regular vehicle inspections to ensure safety and compliance with regulations.
- Collaborated with Uber support team to resolve rider issues effectively and promptly.
Automotive Technician
Self-employeed
2012.01 - Current
- Diagnosed and repaired automotive systems using advanced diagnostic tools and techniques.
- Assessed vehicle performance and recommended necessary repairs to enhance safety and reliability.
- Performed routine maintenance, including oil changes, tire rotations, and brake inspections.
- Collaborated with clients to understand vehicle issues and provide tailored service solutions.
- Stayed updated on industry trends and advancements to offer cutting-edge solutions to clients.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Roofing Laborer
Quality Roofing and KCR Roofing
2008.01 - Current
- Supported experienced roofers in measuring, cutting, and fitting roofing materials accurately.
- Collaborated with team members to complete roofing projects within designated timelines.
- Assisted in roof installations by carrying materials and maintaining worksite cleanliness.
- Learned and adhered to safety protocols while managing roofing tools and equipment.
- Adapted to varying work conditions while maintaining focus on quality workmanship.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
Restaurant Server
San Antonio Country Club
2011.01 - 2012.01
- Provided exceptional customer service to enhance dining experience for members and guests.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on restaurant protocols, menu items, and service techniques.
- Managed multiple tables efficiently while maintaining high standards of service quality.
Education
No Degree - Aeronautical Engineering
Hallmark University
San Antonio, TXSkills
- Customer service
- Time management
- Dependable and reliable
- Teamwork and collaboration
Timeline
Uber Driver
Uber
2024.05 - Current
Automotive Technician
Self-employeed
2012.01 - Current
Restaurant Server
San Antonio Country Club
2011.01 - 2012.01
Roofing Laborer
Quality Roofing and KCR Roofing
2008.01 - Current
No Degree - Aeronautical Engineering
Hallmark University