Rafael G. Cato Jr.
Miramar,FL
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Cashier at McDonald's Restaurant. Proven ability to enhance customer service through effective communication and training. Skilled in operational procedures and tactical analysis from military service, demonstrating patience and empathy in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Cashier
McDonald's Restaurant
Pembroke Pines, FL
10.2025 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Communicated effectively with team members to ensure timely service during peak hours.
Infantry Mortarman
National Guard
Miramar, FL
09.2019 - 09.2025
- Operated mortars and associated equipment in training exercises and combat scenarios.
- Conducted reconnaissance missions to assess terrain for mortar placement and effectiveness.
- Collaborated with team members to ensure precise targeting and coordination during live-fire drills.
- Analyzed enemy positions using maps and intelligence reports to improve tactical decision-making.
Education
High School Diploma -
Charles Flanagan
Pembroke Pines, FLSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Timeline
Cashier
McDonald's Restaurant
10.2025 - Current
Infantry Mortarman
National Guard
09.2019 - 09.2025
High School Diploma -
Charles Flanagan