Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Worked with sales team to collaboratively reach targets.
Set up new accounts, established customer credit and set up payment methods.
Negotiated prices and terms of sales with potential international distributors to reach mutually beneficial agreement.
Prepared and submitted reports to keep management informed of sales activities and progress.
Utilized data and analytics to identify target markets and understand customer needs.
Facilitated communication of essential operational data to engineers, pertaining to specific units requiring repair and maintenance.
Logistics Specialist
Marshall Broadcast & Pro AV
08.2020 - 09.2022
Coordinated incoming and outgoing shipments to maintain schedules.
Managed inventory quantities within NetSuite (MRP system) in order to facilitate a smoother workflow.
Tracked supply, equipment and product inventory quantities to maintain necessary levels (cycle counting).
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Issued timely and accurate responses to both internal and external inquiries.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Tracked and managed transfer paperwork such as packing lists.
Coordinated driver dispatch to accomplish daily delivery requirements.
Provided customers with status updates for tracked packages.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Validated inventory levels and updated systems using handheld devices.
Used in-house tracking system to schedule shipments of goods to customer warehouses.
Prepared timely rate estimates and strategic bid packages.
First Assistant Camera
Film Industry
01.2014 - 02.2020
Edited raw footage in post-production to produce professional videos.
Edited videos and rearranged shots to match creative or production requirements.
Recorded multiple camera angles simultaneously to capture dynamic shots.
Adjusted focus, zoom and aperture to obtain desired shot effects.
Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
Changed camera attachments based on specific shot requirements and environmental conditions.
Experimented with new technologies and equipment, expanding production and artistic capabilities.
Used Adobe Pro to edit footage into correct order and add effects.
Electric
Film Industry
01.2014 - 06.2016
Proficiency in various lighting techniques, such as three-point lighting, color temperature, and shaping light to create specific moods and atmospheres.
Understanding of electrical principles, wiring, circuits, and safety protocols to ensure the proper setup and operation of lighting equipment.
Ability to operate and maintain a variety of lighting equipment, including lights, generators, dimmers, and other electrical devices.
Skill in rigging lights and electrical equipment safely and efficiently, often using stands, and other rigging tools.
Capability to troubleshoot electrical and lighting issues quickly and efficiently, especially during time-sensitive filming situations.
Strong teamwork and communication skills to work effectively with the film crew, including the gaffer, director of photography, and other departments.
Strict adherence to safety protocols to ensure the well-being of the cast, crew, and equipment on set.
Flexibility to adjust lighting setups based on changing shooting conditions, location, and artistic direction.
Knowledge of Lighting Instruments: Familiarity with different types of lighting instruments, such as tungsten, HMI, LED lights, and their applications.
Understanding of on-set etiquette and professionalism, as film electricians work closely with other departments and should respect the filming process.
Education
Audio Engineering
Musicians Institute
Los Angeles, CA
05.2013
High School Diploma -
Westchester High School
Los Angeles, CA
06.2008
Skills
Proficient in Microsoft Excel, Word and PowerPoint