Rafael Lista Velasquez
Miami
Summary
Experienced security professional with over 5 years in safety operations, risk assessment, and crowd management. Coordinated event security for FIFA World Cup 2026, ensuring safety for all attendees. Skilled in implementing security protocols and leading teams in high-pressure environments. Background in customer service enhances effective communication and conflict resolution, vital for a Security Manager role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Specialist
FIFA Miami Headquarters
Miami, FL
03.2025 - Current
- - Oversaw access control measures, CCTV operations, and visitor management protocols.
- - Collaborate with IT, HR, and legal teams to ensure security compliance.
- - Conducted training in first aid, CPR/AED, and emergency preparedness.
- - Supported FIFA's travel security program by conducting pre-travel briefings to ensure traveler safety.
- - Produced detailed reports and recommendations to enhance security measures for FIFA's Head of Security.
- Developed standard operating procedures for security operations and the Emergency Response Handbook for offices in the US, Canada, and Mexico.
- - Contribute to the development of security plans for FIFA 26 events. and execute the security protocol for FIFA 26 events around the US, Canada and Mexico.
Team Security Manager (FIFA TEAM ONE)
FIFA World Cup 2026
Miami Beach, FL
05.2026 - 07.2026
- - Personal Security for Referees at tournament basecamp in Miami Beach Florida.
- - Secure match day operations for the referees.
- - Conducted risk assessments and developed contingency plans for match day operations.
- - Ensured safe movement within venues for referees and officials.
- - Escort & Transportation Coordination.
- - Coordinated secure airport pickups and drop-offs for referees.
- - Secure transport between hotel-stadium-hotel and hotel-training site-hotel.
- - Incident response
VIP/VVIP & Presidential Security Manager
FIFA Club World Cup 2025
Orlando, FL
06.2025 - 07.2025
- - Managed security for VIP, VVIP, legends, and presidential events, ensuring safety and seamless experiences.
- - Coordinated comprehensive security measures for executive clients, enhancing overall safety and operational efficiency.
- - Implemented multi-tiered protocols across stadiums and VIP areas.
- - Coordinated with DHS, CBP, and local law enforcement agencies.
- - Supervised Evolve Express detection systems and advanced credential protection.
Security Supervisor
Intercontinental Hotel Miami
Miami, FL
02.2023 - 03.2025
- - Oversaw daily hotel security operations, directed staff, and managed incident responses to ensure guest safety.
- - Mediated conflicts, enhanced guest safety, and monitored CCTV coverage to prevent security breaches.
- - Ensured compliance with laws, hotel policies, and safety regulations.
- - Coordinated crisis management, evacuations, and emergency drills.
- - Compiled reports, conducted audits, and coordinated with law enforcement to address security issues.
Security Officer
Intercontinental Hotel Miami
Miami, FL
12.2021 - 02.2023
- Responded to guest emergencies and safety hazards, providing CPR and first aid.
- - Ensured compliance with safety procedures and key control measures to maintain security integrity.
- - Performed regular hotel patrols to ensure guest safety and security. and surveillance, investigating incidents to enhance safety.
- - Trained employees in fire brigade and safety procedures.
Education
Bachelor of Arts - Tourism & Hospitality
IUTAV
Caracas08-2017
High School Diploma -
San Marcos Evangelista
Caracas05-2011
Skills
- Skilled in leading security operations with expertise in risk assessment, incident response, and crisis management
- Experienced in developing and enforcing security policies, managing surveillance and access control systems, and coordinating large-scale event and facility security
- Adept at training and supervising personnel, ensuring regulatory compliance, and maintaining strong emergency preparedness strategies
- Surveillance technology
- Recognized for effectively balancing safety, operational efficiency, and resource management to protect people, assets, and reputation
- Access control, Incident response, Physical security, CCTV monitoring, Emergency response, Threat management, Personnel protection, Law enforcement collaboration, CPR certified
- Incident reports, Safety and security regulations, Safety and security procedures, Schedule management, Security team leadership, Crowd control, Special event security, Staff leadership
Accomplishments
- Supervised team of 26 staff members.
- Successfully managed FIFA President and VIPs movements at Camping World Stadium for Club World Cup.
- Successfully Managed the security plan and operation for the FIFA Team One (250 people in the delegation) for the FIFA World Cup.
- Nominated to the GMBHA Inn Key Awards for best security officer of the year.
- Successfully Managed the Hotel Security for team Puerto Rico and Team Mexico for the 2023 World Baseball Classic at the Intercontinental Hotel.
- Continued Law Enforcements Liaison for high end dignitaries and mass scale events.
Certification
- Security D License (2025 – 2027)
- First Aid Certificate (2023 – 2027)
- CPR Training (2024 – 2026)
- FEMA IS-908 Emergency Management Senior Officials (2025)
- FEMA IS-906 Workplace Security Awareness (2025)
- FEMA IS-904 Active shooting prevention (2025)
- FEMA IS-905 Responding to an active shooting (2025)
- FEMA IS-100 Introduction to Incident Command System (2025)
- FEMA IS-42 Social Media in Emergency Management (2025)
Languages
Spanish native, English fluent
Timeline
Team Security Manager (FIFA TEAM ONE)
FIFA World Cup 2026
05.2026 - 07.2026
VIP/VVIP & Presidential Security Manager
FIFA Club World Cup 2025
06.2025 - 07.2025
Security Specialist
FIFA Miami Headquarters
03.2025 - Current
Security Supervisor
Intercontinental Hotel Miami
02.2023 - 03.2025
Security Officer
Intercontinental Hotel Miami
12.2021 - 02.2023
Bachelor of Arts - Tourism & Hospitality
IUTAV
High School Diploma -
San Marcos Evangelista
Awards
2 Times Colleague of the Month (Intercontinental Hotel Miami) - 2024,
1 Nomination for Security Of the Year (Inn Key Awards Greater Miami Area) - 2024
Other Experience
- Product Manager – Quovadis (2021)
- Passenger Assistance – Plus Ultra Líneas Aéreas (2019–2021)
- Customer Service Supervisor – Aerolíneas Estelar (2018–2019)
- Reservation Agent – Aerolíneas Estelar (2018–2020)
- Travel Agent – Turaser Travel (2017)
- Presidential Assistant – APH Sistemas (2014–2017)