Rafai Moore
Mahopac
Summary
Experienced VMware Senior Lead and Cloud Architect with a strong track record at IPSoft/Amelia in systems infrastructure design. Successfully led major VMware to AWS cloud integrations, achieving a remarkable 95% virtualization milestone. Recognized for exceptional analytical problem-solving skills and effective disaster recovery strategies, combining technical expertise with proven leadership capabilities. Committed to driving innovation and efficiency in cloud architecture.
Overview
32
32
years of professional experience
1
1
Certification
Work History
VMware Senior VMware Engineer
Bell Integrations
12.2023 - 01.2025
- Optimized monitoring processes by integrating automation within Zabbix to insure seamless operations
- Specialized in ITIL framework and ServiceNow platform to adhere to client audits and change control tracking.
- Supported upgrades, cluster creation, resource pools, site replication, and host profiles for Vmware 4x-6.5x
- Oversaw migration of VMware workloads between on-premises and cloud environments
- Optimized VMware configurations in compute, storage, and network layers for improved enterprise workload performance
- Executed SRM for efficient DR implementation and Recovery Plan setup
VMware Senior Lead – Technical Executive
IPSoft/Amelia
05.2018 - 12.2023
- Managed L3 support and logistics to ensure efficient project execution in the MSP environment for client support
- Implemented automated monitoring systems using Zabbix
- Maintained and optimized vBlock components including compute, Fabric Interconnects, service profiles, alerting, VCE support, and VMware Hypervisor
- Managed migration of VMware workloads from on-prem to off-prem for client datacenter consolidations.
- Spearheaded VMware architecture and implementation around SAP, Oracle RAC, SQL, and RDS Clustering to transition from physical to a virtual footprint of 50 servers.
- Optimized VMware performance for compute, storage, and networking in enterprise environments
- Managed SRM DR implementation and configured Recovery Plans to ensure reliable fallbacks.
- Enhanced operational efficiency through proactive analysis using VROPS tools
- Supported VMware upgrades, cluster creation, and resource pools for the virtual infra-space to optimize all corporate system endpoint.
- Supported and implemented VxRack and VxRail hyper-converged solutions with VMware
- Implemented automation solutions, optimized workflows using VRA/VRO systems
- Managed users, groups, and permissions within Active Directory
- Provisioned compliant storage solutions tailored for compatibility with ESX legacy platforms and multiple file server environments
- Spearheaded decommissioning of legacy Windows systems
- Handled all aspects of data center operations seamlessly
- Designed and implemented VMware NSX configurations to secure virtual environments
- Created Transport Zones and deployed NSX controllers
- Implemented ITIL best practices using ServiceNow platform
Senior VMware Engineer: IT- Contractor (Regeneron)
Virtuit Systems
09.2015 - 03.2018
- Designed and supported global infrastructure using VMware, Cisco UCS, and data center operations
- Administered and managed Vblock UCS systems using UCS Manager for daily operations and support of their Unified Computing Systems
- Designed and managed VMware infrastructure integrating SAP, Oracle RAC, SQL, and RDS Clustering
- Optimized VMware performance for compute, storage, and networking in enterprise environments for virtual work load efficiencies
- Employed Vranger to enhance backup management and disaster recovery protocols in the event of companywide data loss
- Configured resilient recovery procedures through effective deployment of SRM tools to ensure company wide DR
- Implemented removal strategies for outdated servers operating on Windows 2003 to accommodate newer OS platforms
- Enhanced data center operations through specialized equipment setup to ensure future expansion of future Dataceneter growth and efficiency
VMware IT Lead and Cloud Architect
Purdue Pharmaceuticals L.P.
09.2011 - 09.2015
- Delivered Level 3 support within virtual environments leveraging VMware expertise
- Directed operations of offshore resources to ensure seamless execution of L1 and L2 support tasks
- Managed communication channels to ensure successful technical integration of VCE, VMware, Cisco, and Purdue
- Built VMware DMZ infrastructure utilizing Cisco UCS Blade and Rack-mount servers
- Spearheaded deployment of VSAN infrastructure for Wilson Co-Lo/DR accommodating DMZ production needs
- Managed deployment of vSphere 5.5 for DMZ virtual infrastructure
- Contributed to the implementation of VB300-Vblock system for enhanced virtualization and private cloud services at Wilson DR location
- Participated in establishing VB700-Vblock infrastructure for enhanced computing environment
- Configured vCloud Automation Center to establish a self-service portal for streamlined virtual machine requests
- Configured vCenter Operations Manager to optimize analytics in capacity planning and system performance
- Delivered ongoing L3 technical support for seamless integration
- Tested and deployed virtual machines using AWS services on EC2 for vCenter integration
- Facilitated efficient workload migration via implementation of VApp
- Executed deployment of VMware's vHC utilizing vCloud Connector within vCenter for efficient V2C migrations
- Supported disaster recovery efforts leveraging Recover-Point and SRM tools
IT-Contractor (VMware and Windows Administration)
Purdue Pharmaceuticals L.P.
12.2004 - 09.2011
- Specialized in VMware, Windows, and Server support as an IT-Contractor
- Delivered IT solutions in alignment with needs of leads in SAP, SharePoint, Oracle, SQL, Citrix, and IT-Security within virtual environment
- Managed UCS and VBlock systems for private cloud staging
- Enhanced server provisioning processes through VCenter Automation using Orchestrator
- Designed and supported vCenter for ESX versions 3x, 4x, and 5 at local sites
- Executed cross-platform migration projects, achieving 95% virtualization for the company
- Delivered on-site support for HP hardware platforms
Oracle DBA/Windows Administrator
Towers Perrin – Health and Welfare
03.2001 - 10.2004
- Provided Level 2 database support by handling table imports and exports in the Oracle environment
- Conducted Oracle cold backups during instance shutdown for maintaining data consistency
- Configured alerts for Windows operating systems, Oracle 8i databases, and Compaq servers
- Managed upgrades and administration of Windows 2000 server
- Configured and managed Compaq Proliant servers with efficiency
Technology Specialist Level 3
Towers Perrin – Technology (IT Division)
12.1998 - 03.2001
- Tasked with overseeing Datacenter Operations and ensuring optimal server maintenance
- Supported installation and configuration of HP ProLiant systems
- Installed Cisco network core switches and configured services across multiple environments
- Executed server upgrades and maintenance within data center environments
- Set up and configured Windows 2000 server on multiple ProLiant systems
- Configured and maintained Compaq desktops and laptops for end-users
Computer Aid Level 2
New York City Transit – Metro Card Operations
02.1997 - 12.1998
- Assisted senior Novell Administrator in maintaining token ring cabling and conducting weekly backups
- Administered and maintained Windows NT/Novell servers for departmental operations
- Delivered technical support to over 50 end-users for efficient system functionality
Computer Systems Analyst
New York City Transit – Track Maintenance
01.1993 - 12.1996
- Analyzed and optimized IT systems as part of an entry-level role in the technology sector
- Configured workstations within workgroups using Windows 3.11 setup
- Repaired and enhanced outdated Wangs and x86 systems for end-users
- Executed DOS OS optimizations to enhance end-user application support, covering DB2 and Microsoft Apps
- Enhanced computer functionality for technical operations across multiple sub-divisions
- Supported execution of network setups and maintenance
- Provided comprehensive support for Microsoft applications across diverse environments
Education
Associate in Applied Science -
LaGuardia Community College
Long Island City, NY12.1996
Credits Acquired -
Bernard M. Baruch College
12.1993
Skills
- System Analysis and Administration
- Strategic Thinking
- Team Leadership
- Targeting Solutions
- Technical Planning
- Systems Infrastructure Design
- Analytical Problem Solving
- Infrastructure Oversight
- Disaster Recovery
- User's technical support and training proficiencies
- Change Management Procedures
- Strategic Development
- Cloud integration: VMware to AWS
- Operating System Management
- Hardware
- Tools/Programs
- Software
- Databases
- Languages
- Virtualization technologies
- Managerial skills
- IT service management
- IT risk management
- IT infrastructure
- Critical thinking
- Project planning
- Data analysis
- Project management
Certification
- HP-Server+ Proliant
- VMware Certified Pro-DCV 4
- Server+
- VMware Certified Pro-DCV 5
- Cisco – Unified Computing Technology Support Specialist 5x - (VBlock)
- VMware Certified Pro Cloud/Automation-6
- Certified-Training
Timeline
VMware Senior VMware Engineer
Bell Integrations
12.2023 - 01.2025
VMware Senior Lead – Technical Executive
IPSoft/Amelia
05.2018 - 12.2023
Senior VMware Engineer: IT- Contractor (Regeneron)
Virtuit Systems
09.2015 - 03.2018
VMware IT Lead and Cloud Architect
Purdue Pharmaceuticals L.P.
09.2011 - 09.2015
IT-Contractor (VMware and Windows Administration)
Purdue Pharmaceuticals L.P.
12.2004 - 09.2011
Oracle DBA/Windows Administrator
Towers Perrin – Health and Welfare
03.2001 - 10.2004
Technology Specialist Level 3
Towers Perrin – Technology (IT Division)
12.1998 - 03.2001
Computer Aid Level 2
New York City Transit – Metro Card Operations
02.1997 - 12.1998
Computer Systems Analyst
New York City Transit – Track Maintenance
01.1993 - 12.1996
Credits Acquired -
Bernard M. Baruch College
Associate in Applied Science -
LaGuardia Community College
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