Rafayel Tonoyan
Whittier,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Aircraft Sales / Bookkeeping
Aeropilot USA
All of Southern California
01.2020 - Current
- Partnered with high-performing sales staff to provide quality customer service
- Served as a customer advocate; interfaced with the clients while designating program administrators to provide product, service solutions, and updating bank personales on current processing times of delivery.
Remote Pilot Operator
INDEV
El Segundo, CA
01.2021 - 01.2022
- I operate a combination of a simulated radar display and voice communication system in order to simulate the actions of pilots and remote ATC facilities during medium and high-fidelity training exercises.
- We receive voice commands from students, input proper entries to simulate pilot actions.
- I translated displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
Server/Bartender
Buffalo Wild Wings
Cerritos, CA
01.2018 - 02.2020
- Presented menus to guests and answered questions about menu items, while giving recommendations upon request in 100+ seat restaurants
- Also received proper in-depth training for proper food handling techniques
- We managed to help one another when help was needed to attain the guest's needs as quickly as possible.
Education
Commercial Pilot -
Fly Light Sport School
03-2024
Associate of Science - Aviation Science-CTI-Associate Degree
Mt San Antonio College
Walnut, CA02-2019
Bachelor of Science - Aviation Management
Southern Illinois University Carbondale
Walnut, CA08-2023
Skills
- A motivated, resilient and compellingly persuasive individual who loves to help
- Grasp’s a professional appearance
- service oriented professional who is very confident when handling enquiries, complex problems, and communications
- A team player, who is able to work to timely demands and effectively manage multiple workloads
- Eager to help former controllers gravitate towards their goals while completing one's self
- Have a reasonable understanding of the FARs and most importantly the JO 711065
Timeline
Remote Pilot Operator
INDEV
01.2021 - 01.2022
Aircraft Sales / Bookkeeping
Aeropilot USA
01.2020 - Current
Server/Bartender
Buffalo Wild Wings
01.2018 - 02.2020
Commercial Pilot -
Fly Light Sport School
Associate of Science - Aviation Science-CTI-Associate Degree
Mt San Antonio College
Bachelor of Science - Aviation Management
Southern Illinois University Carbondale
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