Erika Johnson
Gilbert,AZ
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Virtual/Executive Assistant
Von Quinn Enterprises, LLC
03.2023 - 12.2023
- Expertise in Creative Writing and Graphic Design
- Skilled in client engagement, strategic partnerships, and crafting compelling business presentations and implementing effective PR strategies
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Optimized time management for executives by handling travel arrangements and itineraries.
- Worked with senior management to initiate new projects and assist in various processes.
- Increased productivity by developing process improvement initiatives for administrative tasks within executive support functions.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported executives in decision-making processes with thorough research and data analysis.
Project Manager
AULENBACH HOME REMODEL, LLC
01.2015 - 01.2022
- Utilize creative writing skills to create content that resonates with target audiences
- Develop high-quality creative solutions by collaborating with clients to understand their needs
- Reported regularly to managers on project budget, progress, and technical problems.
- Led project management efforts for home remodeling projects, overseeing all phases from planning to execution
- Coordinated with cross-functional teams, vendors, and contractors to ensure project milestones were met
- Managed budgets, timelines, and resources, ensuring projects were completed on schedule and within scope
- Implemented effective communication strategies to keep stakeholders informed and engaged.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
- Developed and implemented project plans and budgets to ensure successful execution.
Sales/Marketing Director
BLOOM DESIGN AND LANDSCAPE, LLC
01.2007 - 01.2015
- Managed $5M in annual revenues for a boutique landscaping business, driving residential hard/soft scape services
- Developed high-RIO marketing plans, building a strong referral pipeline and increasing brand visibility
- Let client engagement activities, including in-person presentations and distribution of promotional materials
- Oversaw financial functions, including billing, sales analysis, and forecasting
- Utilized Word Press, Wix, and Shopify platforms for web content maintenance and SEO management.
Education
BFA -
Arizona State University
Tempe, AZSkills
- Project Management
- Creative Content Development
- Brand Strategy
- CRM Utilization
- Client Relations
- Persuasive Writing
- Proficient in Microsoft Office, Google Products, QuickBooks, AI, Chat GPT, Slack
- Customer Service-Oriented
- Content Marketing
- Strong Research Skills
Timeline
Virtual/Executive Assistant
Von Quinn Enterprises, LLC
03.2023 - 12.2023
Project Manager
AULENBACH HOME REMODEL, LLC
01.2015 - 01.2022
Sales/Marketing Director
BLOOM DESIGN AND LANDSCAPE, LLC
01.2007 - 01.2015
BFA -
Arizona State University
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