Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Raffaela Rugo

Boca Raton,USA

Summary

Detail-oriented professional with a strong track record in providing exceptional administrative support. Recognized for enhancing office efficiency through meticulous organization and clear communication. Proven ability to collaborate effectively with team members while adapting to evolving demands, complemented by expertise in recordkeeping and time management. Committed to fostering a productive work environment that drives team success and operational excellence.

Overview

5
5
years of professional experience

Work History

Office Assistant

Kios Group USA
05.2021 - 08.2025
  • Worked during summers for four consecutive years, supporting office tasks and customer service.
  • Promoted to sales in 2024 for strong interpersonal and communication skills.
  • Gained experience in Microsoft Excel, inventory tracking, and handling phone inquiries.
  • Seasonal

Cashier and Customer Service

Kaia Bowls
09.2023 - 07.2024
  • Provided exceptional customer service by greeting customers, answering inquiries, and resolving complaints in a timely manner.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
  • Cultivated strong relationships with regular customers through personalized interactions and remembering their preferences.
  • Assisted with inventory management by monitoring stock levels and notifying management when products needed to be replenished.
  • Operated cash registers and handled cash transactions with precision, maintaining 100% accuracy in balancing daily sales.

Babysitter/Housekeeper

Self-Employed
08.2020 - 07.2024
  • Provided attentive and nurturing care for children ranging in age from infants to pre-teens.
  • Established a safe and engaging environment by childproofing the home and implementing age-appropriate activities.
  • Followed specific dietary restrictions and prepared nutritious meals and snacks for children.
  • Engaged children in educational playtime activities, promoting cognitive development and creativity.
  • Managed bedtime routines, ensuring children were settled comfortably for a restful night's sleep.
  • Built strong relationships with families through trustworthiness, reliability, and professionalism.

Child Care Worker

Countryside Christian Church
05.2023 - 07.2023
  • Created a safe and stimulating environment by implementing age-appropriate activities, games, and crafts.
  • Established positive relationships with parents through regular communication and updates on their child's progress.
  • Ensured the well-being of children by monitoring their behavior, health, and safety at all times.
  • Implemented daily routines to promote structure and consistency for children's development.
  • Collaborated with other childcare professionals to plan educational programs that fostered social skills, creativity, and cognitive development.
  • Administered first aid when necessary and promptly reported any incidents or accidents to parents/guardians.

Education

Sophomore in College - Health Science

Florida Atlantic University
Boca Raton, FL
08.2025

Skills

  • Office Experience
  • Microsoft Excel
  • Spanish / English (Bilingual)
  • Phone Etiquette
  • Data Entry
  • Front Desk Operations
  • Customer Service
  • Organizational Skills
  • Time Management

LANGUAGES

English
Spanish
Italian

Timeline

Cashier and Customer Service

Kaia Bowls
09.2023 - 07.2024

Child Care Worker

Countryside Christian Church
05.2023 - 07.2023

Office Assistant

Kios Group USA
05.2021 - 08.2025

Babysitter/Housekeeper

Self-Employed
08.2020 - 07.2024

Sophomore in College - Health Science

Florida Atlantic University

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